Blog Post

The Importance of Choosing the Right Heat Pump Provider

The Heat Pump People • Jan 15, 2018

The Importance of Choosing the Right Heat Pump Provider

External unit of heat pump in back yard

Heat pumps are extremely efficient pieces of technology that have revolutionised the air conditioning industry in recent years. They cut energy costs, reduce emissions and most impressively have the capacity to be run in reverse and act as heaters as well as cooling units.

Heat pumps are great, but how do you choose where to get one and who to trust to maintain it?

In this article, we will step through the requirements of a quality heat pump service provider so that you can make an informed decision.

Complete Service

Many companies declare themselves to be specialists in air conditioner installation, maintenance or repair. The company you choose should be experts at all the above and be able to supply replacement parts. The potential danger is that a specialist cleaner may be great at showing up every few months to clean the filters and components, but they might not be aware of how to diagnose faults or repair them. Choosing a supplier that is capable of maintenance, fault diagnosis and repair means you won’t have to call multiple companies and you can be assured their maintenance services are comprehensive.

Installation Only Companies

Beware of any company that will only install a heat pump but does not offer regular servicing. They may offer the same unit as another provider at a cheaper price, but they may also skimp out on some features of a professional full service installation and create headaches in the future. Inadequate insulation around ducts and pipework can result in future issues including inefficient operation or or condensation and leakage.

Quality Products

There are many different manufacturing companies producing heat pumps, and they are not all made equal. Each company has a niche or specialist application, whether that is colder climates, industrial sized units or single room pumps.

A single manufacturer may also produce a wide range of units that may be effective across these situations, but the thing to keep in mind is that unless you know for sure that you want a particular brand, it’s well worth choosing a provider who can install, service and maintain a variety of brands. It’s a good sign they have a thorough understanding of the nuances of the technology and can help choose a unit that is ideal for your unique circumstances.

Diverse Experience

Heat pumps come in different shapes and sizes. The technology might operate under the same basic principle but there are substantial differences between a residential and an industrial sized unit.

Understanding the mechanics of air flow across a wide variety of spaces, from three room apartments with a single wall-mounted unit, to multi-floor offices with a ducted or VRV system, can be quite complicated. When you’re discussing your options, it is well worth making sure your provider understands the difference and is capable of developing a bespoke solution that takes into account the precise needs of your property.

Talk to The Heat Pump People in Christchurch

The Heat Pump People are Christchurch’s experts in every aspect of heat pump installation and maintenance. We supply and offer complete services for a range of brands including Daikin, Mitsubishi and Fujitsu , to a wide range of residential and commercial properties.

Send us an enquiry online or call us on 03 366 1823 for more information.

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