Defrost Cycle

Heat pump making strange sounds? Gushing, low humming or whooshing - it may be the defrost cycle.

The defrost cycle is activated when the temperature of the outdoor coil drops & frost or ice can form, which can cause loss of efficiency or damage.  Watch this video to learn more about the defrost cycle.

For advice, breakdowns, repairs, parts, replacement, installations or free quotations, contact the team on 03 366 1823.

How To Clean Your Filters

Is your heat pump or air conditioning system working less than optimally? Perhaps the air flow is inhibited, your heat pump filters may need cleaning.

It is recommended that you clean your heat pump filters every 4-6 weeks & get your residential heat pump serviced professionally once a year.

For advice, breakdowns, repairs, parts, replacement, installations or free quotations, contact the team on 03 366 1823.

How To Care For Your Heat Pump

Want to know how to care for your heat pump or air conditioning system at home?

In this video Craig, our Technician explains everything that you can do at home to ensure your heat pump is running optimally, how to improve airflow & protect the lifespan of your equipment.  He also discusses what our trained technicians do when they visit for your annual service maintenance check.

For advice, breakdowns, repairs, parts, replacement, installations or free quotations, contact the team on 03 366 1823.

How To Replace Your Heat Pump Remote Batteries

Has your heat pump or air conditioning system stopped working? Your remote control batteries may need replacing.  Watch this video to see how to replace your batteries.

For advice, breakdowns, repairs, parts, replacement, installations or free quotations, contact the team on 03 366 1823.

Proximity Sensor

Do you know how the proximity sensor works on your heat pump? This video explains the pros and cons of the proximity sensor & what to be aware of.

For advice, breakdowns, repairs, parts, replacement, installations or free quotations, contact the team on 03 366 1823.