ABOUT

Tailored Air Conditioning Solutions in Christchurch

The Heat Pump People are New Zealand owned and operated leading providers of residential and commercial air conditioning solutions in Christchurch, delivering design and build, sales, installation, breakdown, repair and programmed preventative maintenance services.

What We Do

As experts in total solution air conditioning, The Heat Pump People have built a reputation for providing a fast, friendly and professional service delivering results that optimise quality, cost and project objectives. Supporting clients through every critical stage from product selection right through to after-care support designed to meet client’s unique requirements, whether it be a replacement or new installation at home, a new build, or heating and cooling within an office, school or other building.

Our Products

The Heat Pump People prides itself on the quality products it represents and supplies and are licensed dealers for brands such as Daikin, Mitsubishi Electric and Fujitsu who are leaders in their respective product categories.

Alongside these brands, The Heat Pump People service, maintain and repair a wide range of heat pump makes and models and use superior products including pipework and cable.

Our Story

The division was established 12 years ago as a specialist air conditioning subsidiary of Christchurch Electrical, one of Canterbury’s most reliable and trusted electrical services. Shortly afterwards the group acquired The Heat Pump People, a successfully established heat pump business servicing Canterbury and the division continued to trade with this name.

Who We Are

At The Heat Pump People we have an exceptional team of experienced technicians with trade specific qualifications. Heading the team we have Rex Prebble, Managing Director of the group, a trained electrician with 32 years of industry knowledge,
Vicky Keatley, a qualified Chartered Manager directing the operational side of the division as General Manager and Steve Cording bringing a wealth of experience from within the industry as Estimator.

The Heat Pump People are committed to creating and maintaining a safe working environment for staff, clients and members of the public. Our safety vision "we will all have a safe workplace" is realised through the operation of Mango (Quality, Health, Safety & Environmental (QHSE) Management Software) enabling a single source of control for all company safety activities including policies, documentation, equipment, reporting, auditing and training.

We are an MOE approved contractor and have achieved the highest ACC endorsement, receiving their Tertiary Level of Accreditation.

What Makes Us Tick

Adaptability
Our team adapt quickly to the latest product offerings and create solutions to new challenges through effective team work and problem solving enabling the best possible results for clients.

Passion
We love our industry, what we do and building relationships with a wide group of individuals and teams. It has long been said "what you enjoy, you do well" and that is evident in the services we provide.

Knowledge
From initial consultation and product selection through to fault diagnosis, repair and preventative maintenance, we value strong product knowledge and continue to cultivate the skills and competencies of our teams through the sharing of information, training and apprenticeship schemes.

Our Vision

To be recognised by our clients, staff and suppliers as the number one air conditioning supplier of choice in Canterbury.

Why The Heat Pump People?

Local Heat Pump Specialists

We understand the local environment and are focused on total heat pump solutions from design and build through to supply, installation, parts, service and preventative maintenance.

Professional Team

Our office, installation and service teams are employed directly by us and have many years of experience within the industry enabling us the ability to provide a knowledgeable and quality service.

Total Solution - Supporting You Every Step of the Way

From initial consultation and product selection through to fault diagnosis, repair, preventative maintenance, warranty work disconnection and re-connection requests, we can support you.

Quality Installation

Our directly employed installers are accredited, have been trained and instructed by the major brand suppliers and use high quality products to ensure installation standards.

We Create 'Optimal Environments for People to Live, Work & Relax In'

We understand the local environment and are focused on total heat pump solutions from design and build through to supply, installation, parts, service and preventative maintenance.

Backed by a Leading Brand

Daikin is a leading brand that customers know and trust. As an approved Daikin specialist dealer, we have access to a comprehensive product portfolio and technical resources along with a 5 year product warranty.

Advanced Network

We have a wide range of equipment and product brands available to us throughout our comprehensive supply network along with the expertise of our sister divisions, Christchurch Electrical and Christchurch Communications.

We Are Well Established 

Christchurch Electrical has been one of the main electrical service providers in Canterbury for more than 60 years and The Heat Pump People were established in 2000 as a specialist air conditioning subsidiary of the firm.
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