The Importance of Choosing the Right Heat Pump Provider

Introducing Mitsubishi Electric ZoneIQ: Ducted Zone Control Designed for the Way You Live

Fri, 17 Apr 2026 02:43:32 GMT

When it comes to heating your home in Christchurch, comfort isn’t just about having a ducted system, it’s about how well it works for the way you live.

Designed for Mitsubishi Electric ducted heat pump systems, ZoneIQ gives you greater control over your home comfort. Set different temperatures* in each room, turn unused spaces off, and let the system automatically adjust airflow to keep everything comfortable.

*Does not heat and cool simultaneously.

The Limitation with Traditional Ducted Systems

Traditional ducted systems are great for whole home comfort, but they typically treat every room the same.

That means:

All rooms are heated or cooled together
Temperatures can vary depending on sun and room use
Energy can be wasted conditioning unused spaces

Basic zone control can improve this by opening or closing airflow, but it doesn’t actively manage temperature in each room. ZoneIQ takes this a step further by actively managing comfort in every space.

Why Homeowners are Choosing Mitsubishi Electric ZoneIQ

ZoneIQ Available from The Heat Pump People

For Christchurch and Canterbury homeowners, a professionally designed and installed system is a smarter long-term investment, delivering better comfort and control for the way you live.

Call The Heat Pump People on 03 366 1823 or get in touch today to book your no-obligation quote and let our local team help you find the ideal heating and cooling solution for your home .

Haydn Office Gets a Reliable Daikin VRV Upgrade

Thu, 09 Apr 2026 21:38:42 GMT

Haydn’s Christchurch office now has a simpler, more reliable Daikin VRV system that was designed, supplied, and installed within four weeks after ongoing failures of the previous Fujitsu VRV left staff in an all-glass building unbearably hot.

Project Overview

The Heat Pump People’s air conditioning team was engaged by Haydn, a national paint brush and hardware supplier, to replace a failed Fujitsu VRV system serving their two-storey office in Christchurch. The original system had suffered ongoing gas leak issues for several months, and another contractor had already recommended full replacement when The Heat Pump People was invited to provide a second quote.

The Challenge

With a fully glazed office and no opening windows on the first floor, staff comfort plummeted as the failing system struggled to cool the space. The client needed a fast, dependable solution that would restore comfort for around a dozen office staff while also supporting the wider warehouse operation on site.

The Solution

The Heat Pump People proposed a like-for-like Daikin VRV replacement, selected for fast design support, competitive pricing, and as the team’s preferred equipment choice. The system was redesigned from a single VRV to two separate Daikin VRV systems, one per floor, each with its own outdoor unit, branch selector box, and seven indoor ducted units with individual wired controllers. All copper refrigerant pipework was replaced with new three-pipe runs from the outdoor units to the branch selector boxes, while existing drains and suitable electrical circuits were reused to control costs and minimise disruption.

To improve air distribution and performance, 28 new plenums were installed along with new ducting on the ground floor, and the return air strategy was upgraded from using the ceiling void as a return to fully ducted return air. A dedicated Daikin Cora high wall split was added for the server room, replacing the previous arrangement where it shared an office ducted unit and giving IT better, independent temperature control.

Delivery and Timing

From initial visit to commissioning, the full replacement was delivered within four weeks, including design, quotation, procurement, installation, and testing. Works were staged floor-by-floor to keep the business running: the ground floor was completed in week one, and the first floor in week two, with the client’s IT team relocating staff as needed. The system was commissioned on the final Friday without any faults or hiccups reported.

Results and Client Feedback

Haydn’s team reports that the new Daikin VRV system is “running better than ever,” with noticeably higher condensate production from the outdoor units indicating significantly improved cooling performance. By splitting the building into two independent systems, the client is now better protected against future whole-building failures, as any fault would affect only one floor rather than the entire office. The Heat Pump People has also taken over ongoing maintenance, ensuring the system continues to operate reliably.

Beyond the technical improvements, the office atmosphere has lifted, with staff enjoying a comfortable, cool workspace—and even commenting on how much they enjoy the “daily karaoke” from the installation team as they worked to the soundtrack of classic pop hits during the project.

Introducing the Daikin VRV 7 S Series: Flexible Climate Control for Commercial and Luxury Residential Projects

Wed, 25 Mar 2026 00:10:32 GMT

At The Heat Pump People , we are always looking for new technologies that provide greater flexibility, efficiency, and long-term performance for our customers. One of the latest developments in climate control is the Daikin VRV 7 S Series , a compact and highly versatile system designed to deliver powerful heating and cooling for both commercial buildings and larger residential properties .

The VRV 7 S Series represents the latest generation of Daikin’s Variable Refrigerant Volume (VRV) technology. By connecting multiple indoor units to a single outdoor system, VRV technology allows precise temperature control across different zones within a building. This provides improved comfort while helping optimise energy use.

For many buildings throughout Christchurch and Canterbury, available outdoor space can be limited. The VRV 7 S Series has been designed with a compact outdoor unit footprint , allowing installation in locations such as rooftops, balconies, and service areas where larger HVAC systems may not fit.

The system operates using R-32 refrigerant , which delivers improved efficiency while reducing environmental impact compared with previous refrigerants. Combined with inverter technology, the system automatically adjusts output based on real-time heating and cooling demand.

Another important feature is VRT Smart II control technology , which continuously monitors system operation and adjusts compressor performance and refrigerant flow based on building load conditions. This helps maintain consistent indoor comfort while reducing unnecessary energy consumption.

The VRV 7 S Series also incorporates DIV-NET advanced communication technology , enabling faster communication between indoor and outdoor units. This allows improved system diagnostics, monitoring, and servicing capability.

As a new addition to the Daikin VRV range , the VRV 7 S Series provides a modern climate control solution that combines compact installation, advanced technology, and efficient performance.

Key Features of the Daikin VRV 7 S Series

Compact outdoor unit design
The slim outdoor unit footprint allows installation in locations where space is limited, such as balconies, rooftops, and service areas.
R-32 refrigerant technology
R-32 refrigerant helps improve system efficiency while lowering environmental impact.
VRT Smart II optimisation
Advanced control technology automatically adjusts system performance based on real-time demand.
Flexible indoor unit compatibility
A wide range of indoor unit styles allows the system to be designed around the layout of a building.
Advanced communication technology
DIV-NET communication enables improved monitoring, diagnostics, and service support.

Applications for the VRV 7 S Series

The Daikin VRV 7 S Series is designed for projects that require flexible zoning, efficient operation, and compact installation.

Common applications include:

• Offices and commercial workspaces

• Retail stores and showrooms

• Restaurants and cafés

• Medical clinics and consulting rooms

• Hospitality venues

• Luxury homes and architecturally designed residences

• Apartments and multi-unit residential developments

• Mixed-use commercial and residential buildings

For larger homes, VRV systems allow multiple indoor units to connect to a single outdoor system, providing individual temperature control across bedrooms, living areas, and other spaces while maintaining a clean exterior appearance with fewer outdoor units.

Frequently Asked VRV Questions

VRV System Installation in Christchurch

As an authorised Daikin dealer, The Heat Pump People can assist with the design, installation, and servicing of Daikin VRV systems, including the new VRV 7 S Series .

Our team works with architects, developers, and homeowners throughout Christchurch and Canterbury to deliver climate control systems tailored to each building’s requirements.

If you are planning a commercial project, luxury home, or apartment development , the team at The Heat Pump People can help determine whether the Daikin VRV 7 S Series is the right solution for your project.

Daikin Multi Split Systems with Aura Indoor Series: Flexible Climate Control for Modern Homes

Tue, 17 Mar 2026 01:42:32 GMT

At The Heat Pump People , we regularly work with homeowners, architects, and developers across Christchurch and Canterbury who are looking for efficient ways to heat and cool multiple rooms without installing several outdoor units. One of the most effective solutions for this is a Daikin Multi Split system paired with the Aura Indoor Series .

A Daikin Multi Split system allows multiple indoor units to connect to a single outdoor unit. This means you can heat or cool several rooms throughout your home while maintaining a clean exterior appearance with fewer outdoor units installed.

When combined with the Daikin Aura indoor units , homeowners benefit from advanced heating performance, modern design, and improved indoor air quality. The Aura series has been developed to provide strong heating performance during colder conditions while maintaining efficient cooling during warmer months.

For many Christchurch homes, especially architectural builds, luxury homes, and apartments , this type of system provides a flexible way to deliver comfort across multiple living areas, bedrooms, and open-plan spaces.

What Is a Multi Split System?

A Multi Split air conditioning system connects several indoor units to one outdoor unit, allowing individual temperature control in different rooms. This provides more flexibility compared with a standard single split system and can help reduce outdoor equipment clutter around the property.

For example, a Multi Split system can be used to heat or cool:

Living rooms
Bedrooms
Home offices
Apartments or multi-room dwellings
Open-plan living areas

Each indoor unit operates independently, meaning occupants can adjust temperatures in different rooms based on their comfort preferences.

Introducing the Aura Indoor Series

The Daikin Aura Indoor Series brings a number of advanced features designed to improve indoor comfort and air quality.

One of the standout technologies included in the Aura range is advanced air purification technology , which helps break down bacteria, allergens, and odours in the air.

Aura units also feature intelligent heating functions designed to perform well during colder winter conditions, making them particularly suitable for homes in regions such as Canterbury.

With its compact design and flexible airflow control, the Aura indoor unit can be installed in a variety of residential spaces while maintaining consistent temperature distribution throughout the room.

Key Features of Multi Split Systems with Aura Indoor Units

Multiple rooms, one outdoor unit

A Multi Split system allows several indoor units to connect to a single outdoor unit, reducing the number of outdoor units required.

Individual room temperature control

Each indoor unit can be controlled independently, allowing occupants to customise temperatures in different rooms.

Advanced air purification

Aura indoor units use advanced purification technology that helps reduce airborne contaminants such as bacteria, mould, and allergens.

Efficient heating performance

Aura systems include heating features designed to warm spaces quickly and maintain stable temperatures.

Smart control options

With optional Wi-Fi control, homeowners can adjust system settings remotely using compatible smartphone apps.

Ideal Applications for Multi Split Aura Systems

At The Heat Pump People, we commonly install Multi Split systems with Aura indoor units in a range of residential projects.

Typical applications include:

• Luxury homes

• Architectural homes

• Apartments and townhouses

• Homes with limited outdoor space

• Properties requiring multiple indoor units

Because the system allows several indoor units to operate from one outdoor unit, it is especially useful in situations where installing multiple outdoor units would be impractical or visually undesirable.

Daikin Aura Multi System FAQs

Multi Split Installation in Christchurch

Installing a Multi Split system requires careful planning to ensure the system is designed correctly for the layout of the home. At The Heat Pump People , we help homeowners select the right indoor unit combinations and system capacities to deliver reliable performance and long-term efficiency.

As an authorised Daikin dealer , our team can assist with the design, installation, and servicing of Daikin Multi Split systems, including those paired with the Aura Indoor Series .

If you are building a new home, renovating, or looking for a flexible way to heat and cool multiple rooms, The Heat Pump People can help determine whether a Daikin Multi Split system with Aura indoor units is the right solution for your home. Contact us today to learn more, 03 366 1823 or send an enquiry.

Why a Floor Console Heat Pump Could Be the Perfect Fit for Your Christchurch Home

Fri, 06 Mar 2026 00:27:46 GMT

When it comes to heating and cooling a room, most homeowners immediately think of a high wall heat pump. But for many Christchurch homes, especially villas, bungalows and renovation projects, a floor console can be the smarter choice.

At The Heat Pump People, we design heating solutions specifically for Christchurch homes. Increasingly, homeowners are choosing the Mitsubishi Electric KW RapidHeat Smart Floor Console for its performance, placement flexibility and renovation-friendly design.

Here is why a floor console may be the right fit for your home.

Why a Floor Console May be the Right Fit for Your Home:

1. Perfect for Fireplace Replacements and Renovations

Many Christchurch homes have removed fireplaces or old night store heaters, often leaving behind an unused cavity that can be difficult to work with.

A floor console is ideal for this space.

The Mitsubishi Electric KW RapidHeat Smart Floor Console:

● Fits neatly into existing fireplace cavities
● Can be recessed into the wall
● Reduces depth from 215mm to just 145mm when recessed

● Delivers a compact, unobtrusive finish

For character homes and renovation projects where upper wall space is limited or aesthetics matter, it offers a clean and practical solution.

2. Warmth That Starts at Floor Level

Unlike a high wall unit that distributes air from above, a floor console delivers warmth from low on the wall.

Because warm air naturally rises, starting at floor level helps to:

● Warm the coldest part of the room first
● Reduce cold drafts at floor level

● Create a more natural, even heating feel

It operates at sound levels starting from just 18dBA*, making it ideal for bedrooms, studies and living areas.

*MFZ-KW25/35/42 indoor sound level on lowest fan setting in Heating Mode.

3. Designed for Canterbury Winters

Christchurch winters demand more from your heating system. Frosty mornings and overnight temperatures hovering around zero mean performance in cold conditions matters.

Selected sizes, including the KW50 and KW60, can be upgraded to HyperCore Technology. This means they are designed to maintain full heating capacity right down to −15°C, so you get the heat you paid for even on the coldest Canterbury mornings.

The KW RapidHeat Smart model also features Rapid Heating Technology. Prioritising downward airflow at start up, then reheats and redistributes the air for faster performance. This helps rooms heat up twice as fast compared to previous models.

4. Control Your Comfort From Anywhere

With built-in Wi-Fi Control, you can pre-hear or pe-cool your room wherever you are. Whether you are on your way home, running late, or even travelling overseas, you can ensure your home is comfortable before you walk through the door.

The intuitive app also includes Energy Monitoring, allowing you to track indicative energy use and make more informed, energy-efficient decisions when heating or cooling your space.

Floor Console Heat Pumps Available from The Heat Pump People

For Christchurch and Canterbury homeowners, a professionally designed and installed system is typically the smarter long-term investment.

If you’d like a no obligation quote, call The Heat Pump People on 03 366 1823 or get in touch today and let our local team help you find the ideal heating and cooling solution for your Canterbury home.

Discover the Daikin CO₂ Hot Water Heat Pump at The Heat Pump People

Thu, 11 Dec 2025 00:46:24 GMT

At The Heat Pump People, we’re proud to offer one of the most advanced and energy-efficient hot water systems available today, the Daikin CO₂ Hot Water Heat Pump.

Designed with innovation, sustainability, and Kiwi conditions in mind, this system delivers reliable hot water year-round while using a fraction of the energy of traditional systems. It’s the smarter, cleaner way to heat your home’s water, today and for the future.

Why Choose the Daikin CO₂ Hot Water Heat Pump?

Built with premium components and advanced heat pump technology, Daikin’s CO₂ system provides long-lasting performance with minimal maintenance. It’s an ideal solution for households wanting to reduce running costs and their carbon footprint without sacrificing comfort or reliability.

Key Features

• Exceptional Efficiency: Harnesses ambient air to heat water, using up to 80% less electricity* than conventional electric hot water systems.

• Future-Proof Refrigerant: Uses CO₂ (R744), a natural refrigerant with a Global Warming Potential (GWP) of 1, non-toxic, non-flammable, and environmentally responsible.

• High-Temperature Performance: Heats water up to 72°C without an electric element, supporting effective disinfection cycles for household safety.

• Cold Climate Excellence: Designed for reliable performance down to –10°C, making it ideal for Canterbury’s cooler months.

• Powerful Year-Round Heating: Delivers up to 6kW of heating output, perfect for families of 4 to 6 people.

• Comprehensive 7-Year Warranty: Both the Heat Pump Unit and Water Tank are covered by a 7-year parts and labour warranty, ensuring peace of mind for years to come.

*Depends on temperature conditions and hot water usage comparing to electric resistance water heaters.

Engineered for New Zealand Homes

Whether you’re building new or upgrading an existing system, the Daikin CO₂ Hot Water Heat Pump is a smart investment for any Canterbury home. Its efficient design helps you save energy, lower running costs, and support New Zealand’s journey toward a more sustainable future.

Available Now from The Heat Pump People

Ready to upgrade your home’s hot water to something smarter, cleaner, and more energy efficient?

At The Heat Pump People, we supply and install the Daikin CO₂ Hot Water Heat Pump, delivering reliable hot water and long-term savings for Canterbury households.

Contact The Heat Pump People, 03 366 1718 for your no-obligation quote today!

Gree WHIO Hot Water Heat Pumps Christchurch

Tue, 02 Dec 2025 09:06:45 GMT

Looking for a more efficient way to heat your hot water in Christchurch? The Heat Pump People now offer the new Gree WHIO external hot water heat pump cylinders as the go‑to solution for most homes wanting lower running costs and modern, smart control.

What Is the Gree WHIO Hot Water Heat Pump?

The Gree WHIO is an integrated external hot water heat pump system that uses inverter technology and eco‑friendly R290 refrigerant to deliver high‑temperature hot water with excellent energy efficiency. It is designed to replace traditional electric cylinders or outdoor gas water heaters, freeing up indoor space and reducing energy use.

Why Choose A WHIO Hot Water Heat Pump in Christchurch?

High efficiency (COP around 5.4): Under test conditions, WHIO delivers about 2.3 kW of heating while using roughly 0.43 kW of power, giving a class‑leading COP of about 5.4 and helping to significantly reduce hot water running costs.

7‑year parts and labour warranty: The system is backed by a comprehensive 7‑year warranty in New Zealand, providing long‑term peace of mind.

Wi‑Fi and smart control: WHIO connects to the Gree Wi‑Fi app and includes a smart wired controller that can be relocated inside for convenient operation and scheduling.

External installation: Designed to be installed outside, WHIO is ideal for replacing gas califonts or older external hot water systems common around Christchurch.

Eco‑friendly R290 refrigerant: R290 is a natural refrigerant with very low global warming potential (GWP of about 3) and zero ozone depletion potential, while still allowing water temperatures of up to about 70°C.

How Does the Gree WHIO Help Lower Hot Water Costs?

Traditional electric cylinders use a lot of power to heat water directly, while WHIO uses heat pump technology to move heat from the outdoor air into the water. With a COP of around 5.4, the WHIO system can use up to around 70% less energy than a standard electric hot water system, especially when combined with intelligent energy‑saving modes like “Sunflower” that choose the warmest part of the day to operate.

What Smart Features Does WHIO Offer?

Intelligent “Sunflower” mode: Uses AI to select the best time of day to heat the water for maximum efficiency, improving energy conservation by up to around 10%.

Holiday mode: Avoids heating water while you are away but ensures you come home to a full tank of hot water.

Boost mode: Speeds up recovery if hot water demand suddenly increases, such as when you have guests staying.

Sterilisation program: The smart controller can schedule heating to 70°C to help reduce bacteria in the cylinder, supporting healthier hot water.

Is The Gree WHIO Suitable for My Household?

The WHIO range includes 200‑litre and 270‑litre tank options, typically suited to households of about three to five people, depending on usage. The crystal titanium enamel tank is designed for durability, with multi‑layer anti‑corrosion protection and extensive testing for acid resistance and pressure performance. A consultation with The Heat Pump People can confirm which size suits your hot water use and property layout.

Is The Gree WHIO a Good Option for New Builds and Gas Replacements?

Yes. Because WHIO is an external unit and uses low‑GWP R290 refrigerant, it fits well with new all‑electric builds and projects looking to move away from gas hot water. It is particularly attractive for Christchurch homeowners wanting to reduce emissions, integrate with solar, or future‑proof their home before upcoming building and energy efficiency changes.

FAQ: G ree WHIO Hot Water Heat Pumps in Christchurch

Q: How loud is the Gree WHIO hot water heat pump?

A: WHIO has been engineered for quiet operation, with sound pressure levels in the mid‑40 dB(A) range, which is comparable to many modern outdoor heat pump units and suitable for typical suburban Christchurch properties when correctly sited.

Q: Can WHIO be controlled from my phone?

A: Yes. The Gree WHIO hot water heat pump can connect to the Gree Wi‑Fi app, allowing you to adjust settings, change modes, and schedule operation from a smartphone or tablet.

Q: What temperatures can WHIO achieve?

A: Using R290 refrigerant and inverter technology, WHIO can heat water to about 70°C, enabling both normal hot water use and periodic high‑temperature sterilisation programs.

Q: Who supports the warranty in New Zealand?

A: Gree WHIO units are supported by Gree NZ with a 7‑year parts and labour warranty, giving Christchurch homeowners local backup for both parts and service.

If you are in Christchurch, Selwyn or Waimakariri and want to reduce your hot water power bills while future‑proofing your home, the Gree WHIO external hot water heat pump is a strong option to consider. Talk to The Heat Pump People today, 03 366 1823 to arrange a site visit and quote for a Gree WHIO hot water installation at your property.

Portable Air Conditioners vs Installed Heat Pumps: What Works Best in Christchurch?

Fri, 10 Oct 2025 00:11:00 GMT

If you’re in Christchurch or elsewhere in Canterbury and thinking about cooling your home (and maybe heating too), you’ve probably come across portable air conditioners. They seem convenient — but are they the right long-term choice for Kiwi homes?

In this post, we’ll unpack the pros, cons, and trade-offs of portable air conditioners versus installed heat pumps, focusing on real-world use in Canterbury’s unique climate.

To see how these options perform in real homes, watch our Comfort Series video: “Portable vs Installed Heat Pumps” with Adam Kelso, Manager at The Heat Pump People.

He walks through efficiency, installation, and real-world comfort differences.

Why Residents in Christchurch / Canterbury Should Think Carefully

Our region experiences distinct seasons — warm, sometimes humid summers and cold winters. A cooling-only approach might feel fine in January but come July you’ll want efficient heating too.

In Canterbury, most homeowners expect their air conditioning to also provide energy-efficient heating. When you consider rising power costs, comfort expectations, and long-term reliability, the choice between a portable unit and an installed system is more important than it seems.

What Is a Portable Air Conditioner (PAC)?

A portable air conditioner (or mobile air conditioner) is a single, self-contained unit usually on wheels that sits inside the room you wish to cool. It draws in warm air, cools it using a refrigerant process, and expels hot air outside through a flexible duct — usually out a window, door, or vent.

Security note: Having to duct a PAC through an open window or door can raise security and safety concerns, especially at night or when you’re away from home.
Limited performance: Some models also include a “heat” mode, but performance is limited compared to a permanent heat pump.
Plug-and-play: These are often referred to as a plug-and-play option, however there are limitations/considerations to be made when using.
Capacity: They can be appealing for temporary cooling needs in a small single room space.

Installed Heat Pumps (Split / Ducted / Multi-Split Systems)

An installed heat pump system features an indoor unit — such as a high wall, floor console, or cassette — for single-room comfort, or a mix of these for multi-split and multi-room setups. Ducted systems offer a sleek look, with only subtle ceiling or wall grilles visible inside. All indoor units are linked to an outdoor unit through refrigerant pipework.
Modern inverter technology allows these systems to modulate output smoothly for greater comfort control and energy efficiency. They provide both cooling and heating, giving you year-round climate control with quiet, reliable performance plus many additional features such as air purification and Wi-Fi control.
Professional installation is required — but that investment delivers superior efficiency, quieter operation, and lower running costs over time.

When a Portable Unit Still Makes Sense

Portable air conditioners or “portable heat pumps” can still be useful when:

You can’t install a fixed system.
You only need occasional cooling for a spare room or office.
You’re seeking a short-term solution while planning a long-term installation.
You want temporary relief during a heatwave.

If this is your situation, make sure you vent properly, secure your window or door openings, and choose a unit sized correctly for your space.

Side-by-Side Comparison: Key Factors

Christchurch / Canterbury Considerations

Before making your decision, it helps to think about how Canterbury’s weather and home designs affect your heating and cooling needs.

Seasonal extremes: You need both heating and cooling. Installed systems handle both efficiently.
Cold snaps: Outdoor units on modern heat pumps perform well even in low winter temperatures.
Humidity: Installed heat pumps offer better dehumidification and comfort control.
Noise and insulation: Portable units can sound intrusive in newer, better-insulated homes.
Security: Leaving windows or doors ajar for a PAC duct can pose a risk — especially on ground floors.
Local service & support: The Heat Pump People are based right here in Christchurch, offering expert design, installation, and servicing across Canterbury.

Air Conditioning Recommendation for Christchurch Homeowners

Portable air conditioners can provide short-term relief, but they come with limitations — especially in noise, security, and efficiency.

An installed heat pump offers true year-round comfort, quiet operation, and lower energy bills.

For Christchurch and Canterbury homeowners, a professionally designed and installed system is typically the smarter long-term investment.

If you’d like a no obligation quote, call The Heat Pump People on 03 366 1823 or get in touch today and let our local team help you find the ideal heating and cooling solution for your Canterbury home.

The New Daikin Aura – Now Available at The Heat Pump People

Fri, 03 Oct 2025 05:36:05 GMT

At The Heat Pump People, Christchurch’s leading independent specialists, we’re proud to introduce the latest Daikin Aura floor standing heat pump—an innovation designed for unrivaled comfort and clean air in Canterbury homes.

What Makes the Aura Unique?

The latest Daikin Aura is now compatible with selected Daikin Super Multi NX and Multi Lite outdoor units, giving families across Canterbury greater flexibility when designing whole-home comfort systems. Whether for one room or multiple spaces, enjoy award-winning style, efficient heating, and powerful performance trusted by locals.

Why Choose Daikin Aura?

Streamer Technology: Advanced air purification technology, actively breaking down allergens, odours, and bacteria for a healthy indoor environment.
Built-in Wireless LAN: Seamless control anywhere via the Daikin Mobile Controller App.
Heat Plus Function: Experience rapid, powerful warmth during Canterbury’s coldest days, with 14% faster heating than standard units.
Compact Design: Fits where other units won’t (just 600mm high), great for homes with limited installation space.
Dual Airflow: Even temperature distribution, keeping every corner of the room warm.

Models & Capacities Available

We supply and install the new Multi Split–compatible Daikin Aura in various sizes to suit any home:

FVXM25YVMA – 2.5 kW
FVXM35YVMA – 3.5 kW
FVXM45YVMA – 4.5 kW (Arriving later this year, TBC)
FVXM50YVMA – 5.0 kW

Whether upgrading a single room or creating tailored comfort for the whole home , our experienced team will help you select the right option for maximum efficiency and convenience.

Daikin Aura Available Now from The Heat Pump People

The new Daikin Aura floor standing models are available for immediate installation in Christchurch and surrounding areas. Backed by Daikin’s 5-year parts and labour warranty for peace of mind.

Discover how the new Daikin Aura transforms home heating, providing lasting comfort for Canterbury families. For more details or to book your in-home consultation, complete our online contact form or call today on 03 366 1823 .

Beat the Summer Rush: Why Spring is the Best Time to Install a Heat Pump or Air Conditioning in Canterbury

Fri, 26 Sep 2025 01:10:02 GMT

Spring in Canterbury brings longer days, blossoms in the garden, and unfortunately, some of the highest pollen counts in Christchurch in years. If you’ve noticed yellow dust on your car or your allergies flaring up, you’re not alone.

But spring also happens to be the smartest time of year to install a heat pump or air conditioning system. By planning ahead, you’ll secure your installation before summer demand spikes, enjoy cleaner indoor air during allergy season, and even spread the cost with flexible finance options.

Why Book Your Heat Pump Installation in Spring?

1. Beat the summer rush
Every year, when the first hot nor’wester hits, demand for heat pumps and air conditioning soars across Canterbury. Lead times stretch out, stock becomes limited, and many homeowners are left waiting weeks for installation. By booking in spring, you skip the queue.

2. Full product availability
From compact single-room systems to whole-home solutions, the most popular models can sell out fast once summer arrives. Installing now means you get your pick of the full range.

3. Get holiday-ready
Whether you’re hosting Christmas family gatherings, preparing your bach for summer, or listing your Airbnb, installing in spring ensures your home is ready for guests.

4. Allergy relief now
With Christchurch’s pollen count already at record highs, a new heat pump system with advanced Sensitive Choice approved filtration can help reduce allergens indoors keeping your family’s air clean and healthy.

More Than Just Heating and Cooling

The latest heat pumps and air conditioning systems offer features that make your home healthier, more efficient, and more comfortable:

Sensitive Choice-approved systems – Brands like Daikin provide allergy-friendly filtration, a must-have for households affected by hayfever or asthma.
Energy efficiency – Today’s models deliver powerful performance with lower running costs, helping you save money year-round.
Zoned comfort – Whole-home ducted systems let you set the right temperature in each room for personalised comfort.

Why Ch oose The Heat Pump People?

We’re Canterbury specialists in heat pump and air conditioning installation, with decades of experience designing solutions for Christchurch, Rangiora, Kaiapoi, Rangiora, Rolleston, Banks Peninsula, Selwyn, Waimakariri, and wider Canterbury homes.

Trusted brands – Daikin, Mitsubishi Electric, Panasonic, Fujitsu, and more.
Expert installers – Our team is fully qualified and backed by industry certifications.
Local knowledge – We design systems that perform in Canterbury’s unique climate, from frosty winters to scorching summer days.
Customer trust – Homeowners across Canterbury have rated us highly for service, support, and installation quality, just check out our Google ratings!

FAQs

How much does a heat pump cost in Christchurch?

It depends on the size of your home and the system you choose. A single-room heat pump may cost around $2,000–$3,500 installed, while whole-home ducted systems are priced higher. We provide tailored quotes so you know exactly what to expect.

When is the best time to install a heat pump in Canterbury?

Spring is ideal—before summer demand peaks and before the cold winter months arrive. You’ll also benefit from full product availability and faster installation times.

What finance options are available?

Through GEM Finance , The Heat Pump People offer 6 or 12 month interest-free payment options. This makes upgrading your home’s comfort more affordable.

How long does installation take?

Most single-room systems can be installed in just a few hours, while whole-home systems may take one to three days, depending on complexity.

Secure Your Installation Today

Don’t wait for the first hot spell—or for your allergies to get worse. By booking your installation now, you’ll enjoy a cool, comfortable, and healthy home all summer long.

Contact The Heat Pump People today to secure your spring installation before demand heats up, 03 366 1823 .

Spring Refresh: Why Your Heat Pump Needs a Professional Clean After Winter

Fri, 12 Sep 2025 05:50:39 GMT

As the days grow longer and Canterbury begins to bloom, it’s the perfect time to give your home – and your heat pump – a spring refresh. After working hard all winter to keep your family warm, your heat pump deserves some TLC to prepare it for the warmer months ahead.

At The Heat Pump People, we know that a professional heat pump clean and service is one of the smartest ways to keep your system running efficiently, improve air quality, and extend its lifespan.

Why Does My Heat Pump Need Cleaning After Winter?

During winter, your heat pump works overtime to keep your home cosy. Over time, dust, dirt, pollen, mould spores, and even bacteria can build up inside the system. This not only affects performance but can also impact your family’s health and comfort.

By booking a spring heat pump service, you’ll make sure your system is fresh, clean, and ready to switch gears into cooling mode for summer.

For most households, we recommend a professional clean every 12 months (with more regular attention if the unit is in a dusty or high-use environment).

Commercial properties should have their heat pumps serviced every 3–6 months if used regularly. Homeowners can also give their heat pumps some TLC by carefully removing and washing the filters each month – but we recommend the deep internal clean is best left to the professionals.

The Benefits of a Professional Heat Pump Clean

✨ Improved Air Quality – A clean heat pump filters and circulates healthier, fresher air, helping to reduce allergens and mould in your home.

�� Better Efficiency – Dirt and dust build-up force your heat pump to work harder, increasing energy bills. A professional clean restores efficiency, saving you money.

�� Longer Lifespan – Regular servicing reduces wear and tear, helping your system last longer.

�� Preventative Maintenance – Small issues can be identified early before they turn into expensive repairs.

❄️ Summer-Ready Cooling – A spring clean ensures your heat pump is running at peak performance, keeping you cool and comfortable when temperatures rise.

Why Choose The Heat Pump People?

Frequently Asked Questions About Heat Pump Cleaning

How often should I have my heat pump cleaned?
For most households, a professional heat pump clean every 12 months is recommended. Commercial properties should schedule servicing every 3–6 months, and more frequent cleaning may be needed if the unit is used heavily or is in a high-dust or high-contaminant environment. Homeowners can carefully remove and wash the filters monthly, but it’s important to leave the deep internal clean to the professionals.

Can I clean my heat pump myself?
You can clean or vacuum the filters and wipe the exterior, but only a professional has the tools and expertise to deep clean internal components safely and effectively.

What happens if I don’t clean my heat pump?
A neglected heat pump can lose efficiency, push up power bills, circulate dust and allergens, and may eventually break down – leading to costly repairs.

Does a professional clean really improve efficiency?

Yes – a serviced heat pump runs more smoothly, delivering stronger heating and cooling while often reducing energy use.

Book Your Spring Heat Pump Service Today

We’ve been helping homeowners and businesses in Christchurch and the wider Canterbury get the best out of their heat pumps for years, so contact the team that people trust.

Call us now on 03 366 1718 or contact us online to arrange your spring heat pump clean and service.

Heat Pump Defrost Cycle

Thu, 03 Jul 2025 16:43:18 GMT

Is Your Heat Pump Making Strange Sounds? Here's What You Need To Know About Defrost Cycles

Have you noticed your heat pump making unusual noises during the cold weather? If you’re hearing gushing, low humming, or whooshing sounds, don’t worry—this is often a normal part of how your heat pump keeps running efficiently. One common cause is the defrost cycle, a crucial process that protects your system in winter. While these sounds can be a little concerning if you’re not familiar with them, they’re usually just a sign that your heat pump is doing its job.

What Is The Defrost Cycle?

When temperatures drop, moisture in the air can freeze on your heat pump’s outdoor coil. This frost can block airflow and reduce efficiency or damage. To fix this, your heat pump occasionally switches into defrost mode—a self-cleaning process that melts away ice and keeps your system running smoothly.

What exactly happens?

In heating mode, a heat pump extracts heat from the outside air and transfers it inside to warm your home or commercial space. When the ambient temperature outside gets very cold, the moisture in the air freezes on the outdoor unit's heat exchanger as the fan blows the air across it.

When the heat pump goes into defrost mode, it momentarily reverses operation and goes through the “cooling cycle.” This forces warm air through the outdoor coil, warming it temporarily to remove the frost.

What Happens To The Heat Pump During The Defrost Cycle?

In defrost mode you may notice the indoor unit temporarily stop heating, the indoor fan will stop or slow down depending on the model, you may feel some cold air and there maybe be some visual indication such as blinking lights on the indoor unit. The outdoor unit's fan will stop however the compressor will be running.

The sound your heat pump will make in defrost mode will differ depending on the make and model as well as the pipe length.

A normal cycle may take 10 - 15 minutes.

What Noises Are Normal During The Defrost Cycle?

During defrost mode, you might hear:

Whooshing or gushing sounds: Caused by the system reversing operation.
Low humming: The compressor is still running.
Clicking or hissing: As valves switch and refrigerant flows change.

These sounds are usually nothing to worry about and are a sign that your heat pump is doing its job!

What Should You Expect?

The indoor unit may stop heating briefly, and you might feel cooler air
The indoor fan may slow down or stop
You might see blinking lights on the indoor unit (a normal indicator)
The outdoor fan will stop, but you’ll still hear the compressor running
The entire defrost cycle usually lasts 10–15 minutes

When Should You Be Concerned?

If you notice:

Loud banging, grinding, or unusual noises
The defrost cycle lasting much longer than 15 minutes
Persistent ice buildup after the cycle finishes

…it might be time to call a professional for a check-up.

Need Help? We're Here For You!

If your heat pump is frequently going into defrost mode, is defrosting for a prolonged period of time, or has a lack of heat, there may be an issue that requires diagnosis. Call 03 366 1823 to book a diagnosis or maintenance appointment, we're always happy to help keep your home warm and comfortable!

Meet the Mitsubishi Electric Smart Family of Heat Pumps – Smarter Comfort Now Available

Sun, 18 May 2025 20:35:33 GMT

At The Heat Pump People, we’re proud to bring Cantabrians the very latest in home heating and cooling innovation. The new Smart Family of Mitsubishi Electric Heat Pumps has arrived — offering not just exceptional comfort and whisper-quiet performance, but also advanced Heat Pump Energy Monitoring via Built-in Wi-Fi Heat Pump Control.

Whether you’re in Christchurch city, Rangiora, Rolleston or anywhere across Canterbury, managing your home’s energy efficiency has never been easier or smarter.

What Is The Mitsubishi Electric Smart Family?

The Smart Family includes four of Mitsubishi Electric’s most popular single-room heat pump models — now enhanced with Built-in Wi-Fi Control with Energy Monitoring:

AP Smart Series High Wall
New Zealand’s quietest heat pump ^*1 just got smarter. Known for its whisper-quiet operation starting from just 18dBA, the AP Smart Series now allows you to see how much energy you’re using — helping you make efficient choices without sacrificing comfort.
EF Designer Smart Series High Wall
Beauty and brains combined. Available in Rich Black Diamond, Matte Silver or Pure White to suit your style, the EF Designer Smart also puts energy use visibility at your fingertips.

LN Black Diamond Smart High Wall
The most intelligent, energy-saving heat pump yet. Featuring Plasma Quad Plus Filtration (ideal for allergy sufferers), a 3D i-See Sensor for personalised airflow, and optional HyperCore Technology ^*3 for reliable heating even on Canterbury’s frostiest mornings.
KW RapidHeat Smart Floor Console
Quick, quiet and clever. Known for fast heating and New Zealand’s quietest floor console operation ^*2 , the KW RapidHeat Smart now includes Built-in Wi-Fi Control Energy Monitoring and a reduced-depth slimline design perfect for discreet floor-level comfort. Plus with optional HyperCore Technology ^*4 you can enjoy low temperature performance with guaranteed heating down to -15°C.

Why Wi-Fi Heat Pump Control with Energy Monitoring Matters

Did you know heating and cooling can account for up to 30% of your power bill? ^*5 Even a single degree adjustment can save up to 10% on energy use!

With a Smart Series Heat Pump and the Mitsubishi Electric Wi-Fi Control App , you can now:

View your heat pump’s estimated energy use and cost by month, day or even hour
Monitor from your smartphone, tablet or desktop
Pre-heat or cool your home remotely — never return to a cold home again
Make informed choices to reduce energy use and save money

Whether you live in an older villa in Sydenham, a new build in Halswell or a family home in Kaiapoi, this feature empowers you to manage comfort and efficiency like never before.

Get Smart Today

Upgrade to the Mitsubishi Electric Smart Family and take control of your home’s comfort and energy use.

�� Call The Heat Pump People on 03 365 4905 or
�� Book your free in-home consultation today using the form at the bottom of the page.

Smarter comfort. Energy savings. Local experts. Now that’s smart!

^*1 AP25 indoor sound level on lowest fan setting in Heating Mode.

^*2 KW25/35/42 indoor sound level on lowest fan setting in Heating Mode.

^*3 2.5kW, 3.5 kW, 5.0 kW models only.

^*4 5.0kW and 6.1kW models only.

^*5 Source: EECA New Zealand.

Master Your Mitsubishi Electric Heat Pump Remote: Quick Guides & Support

Sun, 27 Apr 2025 22:12:32 GMT

Enjoying year-round comfort in your home is easy with Mitsubishi Electric heat pumps and their intuitive remote controls. Whether you own the popular GS Series, the AP Series or another of their models, The Heat Pump People are here to help you get the most from your system – and to provide replacement remotes if you ever need one. Call us on 03 366 1823 for expert advice or to order a replacement.

Download Your Quick Remote Control Guides

Mitsubishi Electric have made it simple to learn the basics with their easy-to-follow guides. Download your guide below:

These guides cover the essential functions so you can start enjoying optimal comfort right away!

Getting Started: Basic Functions

Your Mitsubishi Electric remote may look slightly different depending on the model, but the core functions are the same. For full details, always refer to your specific user manual.

Turning Your Heat Pump On/Off

Press the ON/OFF button (usually orange) to start or stop your heat pump.

Selecting Operation Modes

Your heat pump offers several modes:

Heating Mode (sun symbol): For cosy warmth in winter.
Cooling Mode (snowflake symbol): Keeps you cool in summer.
Dry Mode: Reduces humidity without changing the temperature much.
Fan Mode: Circulates air without heating or cooling.
Auto Mode (on some models): The unit automatically selects heating or cooling as needed.

Press the MODE button to cycle through these options. The current mode is shown on the remote’s display.

Setting The Temperature

Use the up and down arrows to adjust your desired temperature.
Optimum Heating: 18–22°C (22°C for a warmer feel).
Optimum Cooling : 18–20°C for comfortable summer conditions.

Tip: Setting a higher temperature won’t heat your room faster-instead, it makes the unit work harder and uses more power! For best results, keep curtains closed in heating mode to retain warmth.

Fan Speed & Airflow Direction

Fan Speed: Press the FAN button to choose your preferred speed. Lower speeds are gentler and quieter; higher speeds heat or cool more quickly.
Auto Fan: Automatically adjusts speed for efficiency.
Airflow Direction: Use the VANE button to direct air up or down. In heating mode, aim airflow downward; in cooling mode, aim upward. The AUTO setting lets the unit decide the most efficient direction.

Timer Functions

Want your heat pump to switch on or off at specific times? Use the timer function. Refer to your model’s guide for step-by-step instructions on setting daily or weekly timers

Need A Replacement Remote?

Lost or broken your Mitsubishi Electric remote? The Heat Pump People can supply genuine replacement remotes compatible with your model. Contact us at 03 366 1823 for fast, friendly service and advice.

Important Notes

This guide covers the basic functions. Your remote may have additional features-check your user manual for details. If you’re unsure which remote you need or how to use a specific function, our team is always happy to help.

Stay comfortable all year round with Mitsubishi Electric and The Heat Pump People-your local heat pump experts!

Introducing Mitsubishi Electric's Wi-Fi App for Lossnay: Revolutionising Fresh Air Ventilation

Tue, 18 Mar 2025 23:30:33 GMT

As we approach the cooler months, The Heat Pump People are excited to introduce Mitsubishi Electric's innovative Wi-Fi app for their Lossnay Fresh Air Heat Recovery Ventilation solution. This smart technology is set to transform how you manage your home's air quality and energy efficiency.

See The Invisible

Mitsubishi Electric's Lossnay Wi-Fi Control app makes the invisible visible, giving you unprecedented insight into your home's ventilation system. With this cutting-edge technology, you can now see in real-time how Lossnay is pre-warming or cooling your home, directly from your smartphone or tablet.

Winter-Ready Comfort

As autumn leaves fall and winter approaches, the Lossnay Wi-Fi Control app becomes an invaluable tool for maintaining a comfortable home environment. The app displays exactly how many degrees Lossnay is pre-warming the incoming fresh air, showcasing its efficiency in reducing the need for additional heating. This real-time information allows you to visualise the energy savings as Lossnay works to bring fresh air to your ideal temperature, even on the coldest days.

Summer Benefits

Looking ahead to warmer months, the app's Automatic Free Cooling Mode will be a game-changer. You'll be able to monitor how Lossnay reduces your home's average temperature, making it perfect for dwellings that tend to overheat during summer days.

Proactive Maintenance

One of the standout features of the Lossnay Wi-Fi Control app is its proactive approach to system maintenance. The app will remind you when it's time to clean your filters, ensuring you're always breathing the cleanest, healthiest air possible. This feature takes the guesswork out of filter maintenance, helping to keep your system running at peak efficiency.

Advanced CO2 Monitoring

For those with Lossnay RVS and RVX3 models, an optional CO2 sensor can be added. When paired with the Wi-Fi Control Adapter, you can view CO2 levels in real-time. This feature is particularly beneficial for schools, medical facilities, and offices where air quality is paramount.

Smart Evolution In Ventilation

Mitsubishi Electric's Lossnay Wi-Fi Control represents the smart evolution in fresh air ventilation. It comes standard with the Vertical Lossnay Series and is available as an optional upgrade for the LGH-RVX3 and LGH-RVS Ranges.

Get The Most From Your Lossnay Wi-Fi Control

To learn more about how to maximise the benefits of your Lossnay Wi-Fi Control, click to download the Getting The Most From Your Lossnay Wi-Fi Control brochure.

Ready to experience the full potential of Mitsubishi Electric's Lossnay Wi-Fi Control in your home or want to learn more? Contact us today to arrange an in-home consultation and receive a customised quote. Our team are here to help you find the perfect ventilation solution for your needs.

Dale Finch: Inspiring Comeback in the King of Canterbury Race 2024

Fri, 25 Oct 2024 01:20:56 GMT

At The Heat Pump People, we love celebrating the dedication and resilience of our team members, both at work and in their personal lives. One story that stands out is Dale’s return to motorcycle racing. Dale works as a Refrigeration and Air Conditioning Technician for The Heat Pump People, but when he's not at work, you'll find him on the race track.

Bouncing Back from a Tough Break

Dale’s journey back to racing is truly inspiring. After a nasty accident last season, he wasn’t sure he’d race again. “After my accident last season, I wasn’t sure if I was going to race again. It scared me as the bike chucked me off and I didn’t really do anything wrong,” Dale shared. The crash left him with a concussion and a four-week break from racing, which was a tough pill to swallow for someone so passionate about the sport.

The pictures of the crash show how very serious it was.

A Fresh Start with Yamaha

Things took a turn for the better when Dale’s team, KMD, switched to Yamaha motorcycles. They invited him to try out the new bike, and he was instantly hooked. “The Yamaha has more power and handles very well,” Dale said. This new confidence in his bike reignited his love for racing.

Winning at Ruapuna

Dale’s comeback was nothing short of amazing. He competed in the second round of the King of Canterbury at Ruapuna and won all three races. His stellar performance has put him at the top of the championship standings, showing just how skilled and determined he is.

Looking Ahead

Dale’s story is a great reminder of the resilience and passion that drives our team at The Heat Pump People. His journey inspires us all to overcome challenges and aim for excellence, both on and off the track. We’re incredibly proud of Dale’s achievements and can’t wait to see him continue to lead the championship.

Introducing Mitsubishi Electric’s New Wi-Fi Heat Pump Energy Monitoring Feature

Fri, 13 Sep 2024 05:23:09 GMT

The future of home energy efficiency is here! Mitsubishi Electric’s new Wi-Fi Heat Pump Energy Monitoring feature is now available through their Wi-Fi Control App, bringing power and savings directly into your hands. With heating and cooling accounting for up to 30% of a typical household's energy bill, understanding your heat pump’s energy usage is crucial for optimising your power consumption, saving money, and reducing your environmental footprint.

Why is Energy Monitoring Important?

New Zealand households have been able to monitor their overall energy use through power companies, but specific data on individual appliances has been harder to access—until now. Mitsubishi Electric’s energy monitoring technology lets you track your heat pump’s real-time energy consumption directly from your mobile device, allowing you to see exactly how much energy your heating or cooling is using and make smart, eco-friendly adjustments. Small changes, such as reducing your set temperature by 1°C, can save up to 10% in energy usage, without sacrificing comfort!

How Does It Work?

Unlike other apps that rely on estimated energy data, Mitsubishi Electric’s Wi-Fi Heat Pump Control App uses real-time feedback from the heat pump’s outdoor unit to give accurate readings of energy consumption. This level of precision allows you to make informed decisions to improve energy efficiency.

To find our more, click to download the Mitsubishi Electric Heat Pump Energy Monitoring flyer .

Feature Overview: Mitsubishi Electric's Wi-Fi Heat Pump Energy Monitoring

View Energy Usage by Month, Day or Hour

Using your smartphone, tablet or desktop, you can see at a glance on a monthly, daily and even hourly basis what the indicative energy consumption (kWh) and the indicative energy costs of running your heat pump looks like in dollars ($).

Depending on the indoor and outdoor unit combination, some units will display an 'Indicative Energy' view in gold or an 'Enhanced View' in blue.

Enhanced Energy View

Models with an Enhanced Energy View have updated software in the outdoor unit. This allows measurement of energy usage in smaller increments, meaning the visualisation of power usage is more detailed, especially in the hourly view.

Indicative Energy View

Models with an Indicative Energy View measure energy values in slightly larger increments.

Energy Monitoring Tips For a More Efficient Home

Small changes can make a big impact with energy monitoring technology:

Reduce by 1°C to Save: Lowering the temperature by just 1°C can reduce energy use by up to 10%. Dropping it by 2°C can save up to 20% without sacrificing comfort.
No Need to Overheat: Setting the temperature higher than needed won’t warm your room faster—it just makes the heat pump work harder.
Avoid Overcooling: Setting the temperature too low in summer won’t cool your room quicker; it increases energy consumption.
Health and Comfort: Keep rooms between 19°C and 21°C for overall well-being. For better sleep, set your bedroom to 18°C.

Compatability

Mitsubishi Electric’s Energy Monitoring feature is compatible with a wide range of models, including the popular EcoCore AP Series and Designer EF Series, so more households can benefit from this cutting-edge technology.

The Path to a Sustainable Future

As New Zealanders become more conscious of their environmental impact, the ability to monitor and reduce household energy usage is a key step in the journey towards sustainability. Mitsubishi Electric is proud to support this shift with innovative technology that empowers users to take control of their energy consumption.

Take the next step toward a more energy-efficient, eco-friendly home. Contact The Heat Pump People or call today on 03 366 1823 to learn more about Mitsubishi Electric’s Wi-Fi Heat Pump Energy Monitoring and how it can benefit your household.

Why The Heat Pump People Recommend Mitsubishi Electric: New Zealand’s Most Trusted Heat Pump Brand

Wed, 14 Aug 2024 00:03:02 GMT

At The Heat Pump People, we're proud to partner with Mitsubishi Electric, recently crowned the Most Trusted Heat Pump Brand by Kiwi consumers in the 2024 Reader's Digest Trusted Brands survey.

This recognition marks an incredible achievement for Mitsubishi Electric, with 10 Reader's Digest Trusted Brand Awards over the past decade – eight of which were for being the Most Trusted Heat Pump Brand.

But what makes Mitsubishi Electric the go-to choice for Kiwis? Here's why we stand behind Mitsubishi Electric Heat Pumps for delivering exceptional performance, season after season.

Mitsubishi Electric – Quality You Can Trust

While all heat pumps offer benefits over other heating options, Mitsubishi Electric Heat Pumps have a distinct advantage. Why? Because while most heat pumps are designed to cool, theirs start with heating in mind. We choose to install Mitsubishi Electric Heat Pumps because they are specifically designed to perform in New Zealand’s varied climate like the Canterbury Region.

Click to download Mitsubishi Electric's heat pump brochure.

Unmatched Reliability

Reliability forms the foundation of trust, and Mitsubishi Electric Heat Pumps are engineered to excel. Built to endure the unique challenges of New Zealand's climate, Mitsubishi Electric Heat Pumps provide durable, long-lasting performance. This reliability is what has earned Mitsubishi Electric the trust of Kiwis, keeping their homes cosy and comfortable no matter the weather.

Cutting-Edge Technology

Mitsubishi Electric leads the way in heat pump technology. From energy-saving features like the 3D i-See Sensor and Dual Barrier Coating, to the Plasma Quad Air Filtration system that removes and neutralises airborne pollutants. Mitsubishi Electric’s dedication to innovation improves comfort, offers superior air quality, and is more energy-efficient for your home.

Quiet Operation

There is nothing worse than a noisy heat pump that keeps you up at night. Mitsubishi Electric Heat Pumps are very, very quiet. Starting from just 18dBA*, their high wall and floor console indoor units are unrivalled for quietness - because Mitsubishi Electric want you to feel the warmth, not hear it.

*MSZ-AP25 and MFZ-KW25/35/42 indoor sound level on lowest fan speed in Heating Mode.

Delivering Quality & Reliability to Cantabrians

Our partnership with Mitsubishi Electric is built on shared values of quality, trust, and reliability, ensuring that every solution we provide meets the unique needs of Cantabrians.

Ready to experience New Zealand’s most trusted heat pumps? Let us provide you with a tailored heating solution for your home or business. Contact us today for a free quote at 03 366 1823 .

Introducing the Daikin Aura Floor Standing Heat Pump: Innovation in Comfort Heating

Wed, 08 May 2024 07:05:43 GMT

We're thrilled to introduce the newest addition to our lineup: the Daikin Aura Floor Standing Heat Pump. The Aura effectively and efficiently works in cold places and open plan spaces. It's designed to combat even the harshest cold climates while offering unparalleled comfort, this innovative heat pump is set to revolutionize home heating!

Unmatched Comfort in Cold Climates

When winter sets in, maintaining a warm and cozy home becomes a top priority. With the Daikin Aura Floor Standing Heat Pump, supreme comfort is guaranteed. Its powerful heating efficiency ensures that no matter how cold it gets outside, you'll always be snug indoors. And with its recent accolade of the Good Design Award in 2023, you can trust that both form and function have been meticulously crafted.

Heavy Duty Purification for Clean Air

In addition to keeping you warm, the Daikin Aura Floor Standing Heat Pump also prioritizes your health. Featuring advanced Streamer discharge technology, it effectively decomposes bacteria and mold, ensuring that the air you breathe is clean and free from harmful pollutants. This plasma electric discharge method is over 1,000 times faster than ordinary methods, providing highly effective oxidative decomposition.

Compact Size, Flexible Installation

One of the standout features of the Daikin Aura Floor Standing Heat Pump is its compact size. Despite its powerful performance, this unit is only 600mm high and 750mm wide, making it ideal for homes where space is at a premium. This compact design also allows for more flexible installation options, ensuring that you can find the perfect spot for your heat pump without compromising on performance.

Dual Airflow for Even Distribution

The Daikin Aura Floor Standing Heat Pump is packed with cutting-edge features designed to make your life easier. From the intuitive Daikin Eye, which provides clear operation indication with different colours, to the Heat Plus function, which simulates radiant heat for extra coziness, every aspect of this heat pump has been carefully engineered for maximum convenience.

Unprecedented Choice with Increased Capacities

With six capacities available, including the first-ever R32 71 class floor standing unit in New Zealand, the Daikin Aura Floor Standing heat pump offers unprecedented choice for homeowners. Whether you're heating a small apartment or a large family home, there's a unit to suit your needs. And with the Heat Boost function, you can enjoy rapid heating that reaches your desired temperature 14% faster than regular air conditioners.

Floor Warming for Enhanced Comfort

Last but not least, the Daikin Aura Floor Standing Heat Pump features a floor warming function that optimizes convection by distributing hot air from the bottom of the unit. This ensures that every corner of the room is warm and comfortable, making chilly floors a thing of the past.

The Daikin Aura Floor Standing Heat Pump is not just a heating solution—it's a game-changer. Combining powerful performance, innovative features, and award-winning design, it's the ultimate choice for homeowners who refuse to compromise on comfort. Contact us to experience the difference for yourself and usher in a new era of home heating innovation.

Partnering for Comfort: Daikin and The Heat Pump People Deliver Bespoke Solutions

Tue, 05 Mar 2024 10:02:27 GMT

As one of New Zealand’s most trusted names in heat pump and air conditioning, Daikin can be found in homes, businesses, and community projects across New Zealand. Daikin understands being comfortable is what makes any environment feel like ‘home’. They have been heating and cooling homes and businesses in New Zealand for over 50 years, so they are used to dealing with the extremes of the New Zealand climate. Possessing the ability to provide comprehensive air solutions to serve a variety of needs from residential to commercial and industrial.

Globally, Daikin began in 1924 when a young Japanese engineer Akira Yamada founded an enterprise in Osaka to manufacture aircraft radiators with a 15-member team. Today, Daikin is a global leader in heating, cooling, ventilation, and air purification solutions. This year marks 100 years of Daikin ‘perfecting the air’ to make indoor environments a calm and comfortable place – for you and your loved ones.

Throughout the past century, Daikin has consistently pushed the boundaries of innovation, introducing groundbreaking technologies that have revolutionised our living and working environments. From pioneering the world's first room air conditioner in 1958 to the creation of the revolutionary VRV (Variable Refrigerant Volume) system in 1982, Daikin has consistently led the way in industry advancements.

A key element of Daikin's success has been its unwavering commitment to sustainability and improving the quality of life. As one of the early industry adopters recognising the importance of reducing environmental impact, Daikin has invested significantly in research and development, resulting in the production of more energy-efficient and environmentally friendly products such as R32 refrigerant. R32 refrigerant is now utilised in most of our product range from hi walls through to ducted systems.

Daikin's goal is not only to create positive impacts for the environment, but also to maintain its position and trust in a brand that always focuses on people's health and comfort through indoor air quality. As ‘Air Specialists’, Daikin is driven to improve all aspects of indoor air quality, this consists of temperature, cleanliness and flow. This is captured in their Pillars of Innovation- Air Conditioning, Air Purification and Ventilation. Several of their heat pumps are fitted with their unique Streamer Technology to reduce many nasties like bacteria, mould, airborne particles, bad odours, allergens, dust, and pollen from your indoor space. This innovative technology features a high-power plasma discharge that generates high-speed electrons to decompose harmful substances. Daikin’s technology creates pure air so you can enjoy every breath you take.

As a trusted partner and supplier, Daikin plays a pivotal role in The Heat Pump People's mission to provide high-quality, bespoke, energy-efficient, and affordable solutions to clients across the Canterbury region. The synergy between the two companies is evident in the shared commitment to delivering excellence in every aspect of their service.

Both Daikin and The Heat Pump People, brands both recognized for their quality, service, knowledge and reliability, look ahead to many more years of successful collaboration, combining skills, expertise, and experience to deliver the best possible solutions for Cantabrians.

Ready to experience the unmatched quality and innovation of Daikin products? Let us bring comfort and efficiency to your home or business, contact us today to arrange a bespoke quote 03 366 1823.

5 Benefits of Using a Heat Pump to Keep Cool This Summer

Wed, 31 Jan 2024 22:21:20 GMT

As the sun sets and temperatures soar, finding relief from the summer heat becomes a top priority, especially when it comes to getting a good night's sleep. Fortunately, there's a simple and effective solution: investing in the perfect air conditioning unit for your home.

Customized Cooling: With an air conditioning unit, you have full control over your indoor climate. Set the temperature to your ideal comfort level, ensuring a cool and refreshing environment conducive to restful sleep. No more tossing and turning in discomfort – with the right AC unit, you can create a personalized oasis of coolness tailored to your preferences.

Consistent Comfort: Unlike relying on open windows or fans, which can be inconsistent and dependent on external factors like outdoor temperature and airflow, an air conditioning unit provides reliable and consistent cooling throughout the night. Say goodbye to hot spots and hello to uninterrupted comfort from dusk till dawn.

Quiet Operation: Modern air conditioning units are designed with advanced technology to operate quietly and efficiently, ensuring no disruption to your sleep. Enjoy the soothing cool air circulating in the background without the noisy fan blades or rattling windows that can disturb your rest.

Energy Efficiency: Today's air conditioning units are more energy-efficient than ever, allowing you to stay cool without breaking the bank. Look for energy efficiency ratings to maximize energy savings while keeping your home comfortably cool.

Easy Installation: Whether you opt for a whole home air conditioning solution, or a single room heat pump, installation is a breeze when handled by the professionals and once installed, your heat pump unit is ready to provide instant cooling relief from the summer heat, transforming your bedroom into a cool and tranquil retreat.

Don't let the summer heat rob you of a good night's sleep. Invest in the perfect air conditioning solution for your home and enjoy the ultimate in comfort and convenience, night after night. Say hello to cool, refreshing sleep and wake up feeling rejuvenated and ready to tackle the day ahead. To arrange a free consultation contact the team on 03 366 1823 or complete an enquiry form today.

Embracing Innovation: The Advantages of Upgrading Your Heat Pump

Tue, 19 Dec 2023 23:21:10 GMT

At The Heat Pump People, we believe in the transformative power of advanced heating and cooling technology. If you're currently relying on an older heat pump, it's time to explore the benefits of upgrading to a new unit, especially when it comes to improved features and enhanced air purification.

The Evolution of Heat Pump Technology

In New Zealand, the evolution of heat pumps signifies a shift towards sustainable and efficient home climate control. With advanced technologies, including improved functions, reduced running costs, and quieter operation, heat pumps have become integral to Kiwi homes.

Advantages of Upgrading Heat Pump Models:

If your heat pump has seen better days, is not operating quite as it should or doesn’t have some of the newer features available, it might be time to upgrade, the cost could be lower than you think!

Enhanced Air Purification: One of the standout benefits of modern heat pumps is the integration of advanced air purification systems. If your current heat pump lacks this feature, upgrading allows you to breathe cleaner, healthier air. This is particularly beneficial for individuals with allergies or respiratory concerns.
Smart Connectivity: Newer heat pumps come equipped with smart features, allowing you to control your indoor climate remotely. Whether you're at home or away, the convenience of adjusting your heating or cooling settings through your smartphone is a game-changer.
Noise Reduction: Older heat pump models may generate more noise during operation. Upgrading to a newer unit ensures a quieter environment, providing peace and tranquillity in your home.
Aesthetic Appeal: Modern heat pumps are designed with sleek and contemporary aesthetics. If your current unit looks outdated or has yellowed, upgrading to a newer model can enhance the visual appeal of your living space.
Energy Efficiency: Newer heat pumps are engineered for optimal energy efficiency. This not only translates to lower energy bills but also contributes to a more sustainable and eco-friendly lifestyle.
Advanced Refrigerant Technology: The use of updated refrigerant technology in newer heat pumps aligns with global environmental standards. It not only enhances efficiency, reducing running costs, but also reflects a commitment to reducing the environmental impact of heating and cooling systems.

A major benefit of purchasing a high quality, modern heat pump are the in-built features that help to improve your home environment and heat pump that stands out in this space is the Daikin Alira, packed with features at an affordable price point, this unit is a go-to for many of our clients.

The Daikin Alira heat pump boasts a range of key features and benefits that make it a standout choice for home climate control:

Air Purification: The Alira comes equipped with built-in air purification technology, ensuring a healthier indoor environment by capturing and eliminating airborne particles and allergens.
Energy Efficiency: With advanced inverter technology, the Alira optimizes energy consumption, leading to lower running costs and reduced environmental impact.
Smart Connectivity: Enjoy the convenience of controlling your indoor climate from anywhere with the Alira's built-in WiFi capabilities. Adjust settings and monitor your heat pump through your smartphone for enhanced flexibility.
Quiet Operation: The Alira is designed for whisper-quiet operation, providing a peaceful living environment without disruptive noise.
Sleek Design: Combining form and function, the Alira features a modern and aesthetically pleasing design that seamlessly integrates with any interior.
Temperature Precision: The heat pump ensures precise temperature control, allowing you to create a comfortable environment tailored to your preferences.
Ease of Use : User-friendly controls make operating the Alira straightforward, ensuring a hassle-free experience for homeowners.
Year-Round Comfort: The Alira's dual-functionality provides both heating and cooling capabilities, ensuring year-round comfort in any season.
Improved Airflow: The heat pump is designed for optimal airflow, distributing conditioned air evenly throughout the room for consistent comfort.
Eco-Friendly Refrigerant: The Alira utilizes advanced refrigerant technology, contributing to environmental sustainability by using eco-friendly refrigerants.

If you would like to organise a free home quotation or learn more about the features on offer with new heat pumps, call the team on 03 366 1823 today to organise an appointment or contact us through our website and we will be in touch.

Discover Ducted Zone Control with the AirTouch 5

Mon, 06 Nov 2023 02:25:48 GMT

A Game Changer In Comfort & Efficiency

In the dynamic realm of HVAC technology, staying ahead is the key to unlocking unparalleled comfort and energy efficiency. At The Heat Pump People, we're thrilled to unveil a groundbreaking addition to our ducted heat pump installations – the AirTouch 5, New Zealand’s smartest air conditioning controller. Whether you're embarking on a new installation or contemplating an upgrade, the AirTouch 5 introduces a myriad of benefits that redefine the way we experience indoor climate control.

AirTouch 5: Elevating Comfort to New Heights

The AirTouch 5, a cutting-edge smart air conditioning controller, seamlessly integrates with ducted heat pump systems. This state-of-the-art device revolutionises the functionality and efficiency of your HVAC system.

Greater Climate Control With Zone Customisation

AirTouch 5 employs built-in AI to manage temperatures and airflow for each room, adapting to individual preferences. The introduction of zone control allows customization of temperatures in different areas independently. This not only enhances comfort but also significantly contributes to energy savings by directing heating or cooling where it's needed most.

More Comfort: Identify and eliminate unwanted hot or cold spots.
More Savings: Direct conditioned air only where it is needed.
More Convenience: Intelligent Temperature Sensor (ITS) technology adds an extra switch for air conditioning in each room.
More Control for Everyone: Empower everyone to set their preferred temperature.

Smart Control at Your Fingertips

An outstanding feature of the AirTouch 5 is its intuitive interface. With the AirTouch app, available for both iOS and Android, homeowners gain complete control over their indoor climate from anywhere. Adjusting temperatures, setting schedules, and monitoring energy usage has never been more effortless. Receive home temperature alerts directly to your phone, ensuring no more returning to an uncomfortably warm or chilly home.

Seamless Integration with Existing Systems

Designed for easy integration, AirTouch 5 seamlessly fits into new installations or upgrades to current ducted heat pump systems. Its compatibility with various systems makes it a versatile choice for enhancing your home's climate control capabilities.

Energy Efficiency Redefined

AirTouch 5's advanced algorithms and sensors optimize energy usage, promoting a greener and more sustainable approach to heating and cooling. Peak efficiency not only reduces your carbon footprint but also leads to significant cost savings on energy bills.

Future-Proofing Your HVAC System

Investing in AirTouch 5 isn't just about current comfort; it's about future-proofing your home. As technology evolves, so does the AirTouch platform. Regular updates and new features ensure your heat pump system remains at the forefront of innovation.

In the pursuit of ultimate comfort and energy efficiency, the AirTouch 5 stands out as a game-changer. Its smart controls, zone customization, and energy-saving capabilities redefine the way we approach indoor climate control. At The Heat Pump People, we're committed to creating an experience that transforms the way you interact with your home environment. Experience more comfort, enjoy more control, and save energy running your air conditioning. Upgrade to the AirTouch 5, and let innovation redefine your comfort.

How To Get Started

Whether you're planning a new ducted heat pump installation or considering the addition of zone control to your existing system, incorporating the AirTouch 5 is a decision you won't regret. To learn more about the features and benefits, contact The Heat Pump People team at 03 366 1823 .

Upgrade and Save: Transform Your Comfort with Mitsubishi Electric's Pipe Reuse Technology

Tue, 31 Oct 2023 23:09:29 GMT

Is Your Old Heat Pump Ready for an Upgrade?

If your heat pump has been keeping you comfortable for over a decade, it might be time to consider a replacement. In this post, we'll explore the advantages of Mitsubishi Electric's Pipe Reuse Technology. This innovative technology allows you to reuse your existing pipework, saving you time and reducing installation costs. Plus, it enables you to enjoy the benefits of a more efficient heat pump, unlocking energy efficiency and potential savings.

Unlock Energy Efficiency and Savings by Upgrading Your Old Heat Pump

Do you know that replacing your old heat pump could put an extra $400 or more back into your pocket every year? It's true! Between 1994 and 2020, most heat pumps relied on R22 or R410a refrigerants, which are far less efficient compared to the advanced options available today. With over 2 million aging systems out there still using these refrigerants, it's time to consider an upgrade.

Why Should You Upgrade Your Older Heat Pump System That Uses R22 or R410a Refrigerant?

If your heat pump is over 10 years old, it might be the perfect time to consider switching to a new heat pump system like the Mitsubishi Electric High Wall Range, which uses R32 refrigerant. Here's why:

1. Go Green!

By upgrading to a heat pump that utilises R32 refrigerant, you're taking a significant step towards reducing your carbon footprint. R32 refrigerant boasts a much lower Global Warming Potential (GWP) than the older refrigerants mentioned earlier, making it a more eco-conscious choice.

2. Improve Energy Efficiency and Performance

Chances are your old heat pump has started to show signs of reduced performance. With an upgrade to a heat pump that uses R32 refrigerant, you can enjoy enhanced heating and cooling capacities while consuming less energy.

3. Make Savings

Upgrading your heat pump could help you save on your power bill. For example, by swapping out an old R22 Mitsubishi Electric G Series (G12SV) for a Mitsubishi Electric Black Diamond Series (LN35), you could save around $410 per year!*

*(Based on 30C kW/h, running 8 hours per day, and at 60% runtime since inverters do not operate at a fixed speed).

4. Embrace the Latest Technology

Upgrading to a new Mitsubishi Electric Heat Pump can allow you to choose from models that have advanced features like market-leading quiet operation, HyperCore Technology that guarantees full heating capacity down to -15°C, Dual Barrier Coating to protect key internal components, and built-in Wi-Fi control so you always return home to total comfort.

The process of upgrading is seamless, thanks to Mitsubishi Electric's Pipe Reuse Technology which enables existing pipelines to remain in place when heat pumps are replaced.

Advantages include:

Time Saving: Cuts down on extensive work behind walls or above ceilings to install new piping.
Reduces Installation Costs: You'll save money on installation as only the essential components are swapped out.
Reuse Existing Pipework: This approach limits disruptions, as there's no need to remove existing pipes from the walls.

Replacing your old heat pump with a more efficient and environmentally friendly R32 refrigerant-based system not only helps you save money but also reduces your carbon footprint. Don't miss out on the opportunity to embrace the latest technology and enjoy enhanced comfort and savings. Upgrade your heat pump today and make a smart investment in your home's energy efficiency.

To find out if your old heat pump can be replaced using Mitsubishi Electric Pipe Reuse Technology, call The Heat Pump People on 03 366 1718 to book a free in-home consultation.

Embrace Comfort & Wellness with the Daikin Alira This Spring

Fri, 01 Sep 2023 00:49:15 GMT

Embrace Comfort and Wellness with the Daikin Alira Heat Pump This Spring

As winter's grip loosens and spring buds emerge, the anticipation of warmer days is tinged with concerns about allergies, asthma triggers, and pollutants. Step into a solution that not only provides comfort but tackles these issues head-on: the Daikin Alira Heat Pump.

Advanced Air Purification for Refreshing Indoors

Daikin’s Alira Heat Pump redefines indoor air quality through its advanced purification system. Reducing dust, pollen, pet dander, and microscopic pollutants, it ensures an environment with cleaner air. The Alira's purification features help to shield against allergies and asthma with its enhanced features that are particularly beneficial as we head into spring and pollen levels rise.

Contaminant Reduction, Breathing Easy

Seasonal transitions invite various contaminants indoors; however, Daikin offer a formidable barrier with the Alira model. Its filtration technology captures airborne particles, creating healthier air. This importance soars during spring's open windows.

Seamless Control via Built-in Wi-Fi

Daikin recognises the need for control in our connected world. With inbuilt Wi-Fi, settings adjustment and energy monitoring become remote tasks. Returning to a perfectly heated or cooled space after a day out is now a reality.

Key Features & Technology

Perfect Fusion: R32 Alira is a perfect blend of progressive design aesthetic, superior energy performance & indoor air quality technology.
Advanced Purification: Each model is fitted with three layers of filtration, pre-filter for large particulates, enzyme blue deodorising filter for odours and Daikin’s Streamer Technology for powerful oxidative decomposition of pollutants.
Mould-Proof Operation: Activates after cooling or dry operation to prevent the build-up of mould and odour.* * Mould-proof operation function can be toggled (On/Off) via the wireless controller.
Built In Wi-Fi: Wi-Fi module for connection to Daikin's Mobile Controller smartphone interface is now conveniently included inside the casing of the indoor unit.
Intelligent Comfort: The 2-Area Intelligent Eye** is so clever it can now either direct airflow towards you or away from you for draught free comfort. If the room is unoccupied the unit will automatically enable energy saving operations. **2-Area Intelligent Eye only applicable to 20-46 Class Models.
Coanda Airflow: Discharge louvres designed to stream air along the ceiling for longer throws and delivering rapid cooling and even temperature distribution.

As spring beckons, crafting a home promoting comfort and wellness takes priority. The Daikin Alira Heat Pump, with air purification, contaminant reduction, and Wi-Fi prowess, distinguishes itself as the ultimate choice.

Unshackle from seasonal discomfort and welcoming a new age of indoor comfort, call today for a consultation 03 366 1823 .

Harness Winter Savings with an Energy-Efficient Heat Pump!

Fri, 09 Jun 2023 00:48:57 GMT

Winter is definitely here! and many homeowners are finding themselves dreading the skyrocketing energy bills that come with keeping their homes warm and cozy. However, there is a solution that can help alleviate some of these financial burdens while keeping you comfortable throughout the colder months: an energy-efficient heat pump. In this article, we will explore how heat pumps work, their benefits, and how they can help you save money during the winter season.

Understanding Heat Pumps

A heat pump is an electrical device that transfers heat from one place to another. Unlike traditional heating systems that generate heat by burning fuel, heat pumps extract heat from the outside air or ground and transfer it indoors to warm your home. In the summer, they can also reverse the process and function as an air conditioner, providing both heating and cooling capabilities.

Benefits Of Energy-Efficient Heat Pumps

Lower Energy Consumption: Energy-efficient heat pumps use electricity to move heat rather than generating it, resulting in significant energy savings. Compared to conventional heating systems, heat pumps can deliver up to three times more energy in the form of heat than the electricity they consume.
Reduced Utility Bills: By consuming less energy, energy-efficient heat pumps can help lower your monthly heating costs. Although the initial investment may be higher, the long-term savings on utility bills can outweigh the upfront expenses, leading to substantial savings over time.
Environmental Sustainability: Heat pumps produce fewer greenhouse gas emissions compared to traditional heating systems, as they rely on electricity rather than burning fossil fuels. By reducing your carbon footprint, you contribute to a greener and more sustainable future.
Improved Comfort and Control: Heat pumps provide consistent heating throughout your home, eliminating cold spots and ensuring a comfortable indoor environment. They also offer precise temperature control and various settings, allowing you to customize the heating according to your preferences.

Tips For Maximising Savings With A Heat Pump

Set the Thermostat Wisely: To optimize energy usage, set your thermostat to a moderate temperature during the winter months. Lowering the temperature a few degrees can significantly reduce energy consumption and save you money.
Maintain Proper Insulation: Ensure your home is properly insulated to minimize heat loss. Proper insulation helps your heat pump operate more efficiently by reducing the workload and improving the overall comfort of your home.
Regular Maintenance: Schedule regular maintenance for your heat pump to keep it in peak condition. Clean or replace air filters as needed, clear debris from outdoor units, and have professional inspections to identify and address any potential issues early on.
Use Your Heat Pump Timer or WiFi Control: Use your inbuilt heat pump timer or WiFi control to automate use of your heat pump based on your schedule. Using a timer ensures your rooms are heated ready for your arrival and prevents you heating your home when it’s not required, reducing energy consumption when you're away from home or asleep, further enhancing your savings.

An energy-efficient heat pump can be a game-changer when it comes to saving money on winter heating costs. By harnessing the natural heat from the environment, these systems offer improved efficiency, reduced electricity bills, and a more sustainable heating solution. Embracing this technology, coupled with smart energy management practices, can make a noticeable difference in your finances while ensuring a warm and comfortable home throughout the winter season.

Make the switch to an energy-efficient heat pump and experience the benefits firsthand, both for your wallet and the environment.

To book a free heat pump quote, arrange a service or book a heat pump repair, call Christchurch Electrical on 03 366 1718 .

Heat Pump Maintenance: Why Regular Cleaning and Servicing is Essential

Thu, 04 May 2023 02:10:38 GMT

Heat pumps are an excellent way to heat and cool your home, but like any mechanical device, they require regular maintenance to keep them working efficiently.

One of the most important aspects of maintaining a heat pump which you can do at home is cleaning the air filters. In this blog, we will discuss how to clean your heat pump air filters, as well as why it is important to call skilled air conditioning technicians, for a comprehensive service, check and clean once per year.

How To Clean Your Heat Pump Filters

Cleaning your heat pump air filters is an easy task that can be done every 4-6 weeks at home. The first step is to turn off the power to the heat pump to prevent any accidents. Once the power is off, locate the air filter located in the indoor unit.

Lift the front panel
Remove the filter from the heat pump (in a highwall unit, this usually involves carefully sliding up the filter at the catch point and releasing gently from the unit. The unit may have one large filter or multiple filters (depending upon the model/make)
Floor models open differently, the clips maybe at the side of the unit or on the top. Ensure any cords supporting the front panel are clipped back in place after filter cleaning
Inspect filters for any visible dirt or debris
Remove dirt by gently cleaning with water or a soft brush attachment on a vacuum cleaner
Dry in shade. Ensure the filter has been dried completely before reinserting back in the heat pump
Ensure filters are correctly clipped in place before closing the front panel (using both hands and closing carefully, hinges in some brands/models can become brittle and break)

Top Tips To Take Care Of Your Heat Pump At Home

Is your heat pump or air conditioning system working less than optimally? Perhaps the air flow is inhibited, your heat pump filters may need cleaning.

It is recommended that you clean your heat pump filters every 4-6 weeks & get your residential heat pump serviced professionally once a year.

Why Your Heat Pump Filters Need Cleaning

Ensures the best air flow
Improves air quality
Improves performance
Removes odours and bacteria trapped in the filters

Maximizing Your Heat Pump's Efficiency: Why Regular Service from Trained Technicians is Essential

While cleaning your heat pump air filters is an essential part of maintaining your heat pump, it is also important to call skilled air conditioning technicians, for a comprehensive service and clean once per year. Trained air conditioning technicians have the knowledge and diagnostic tools necessary to locate and resolve faults in your heat pump, ensuring that it is working optimally before winter.

A correctly operating heat pump will run as efficiently as possible, which means lower energy bills and a more comfortable home. In addition to cleaning the air filters, a comprehensive service and clean from The Heat Pump People may include inspecting the refrigerant levels, checking for leaks, cleaning the coils, checking fan motors, insulation and visual pipework, check for wear and tear and testing air flows.

Cleaning your heat pump air filters is an important part of maintaining your heat pump, but it is just one piece of the puzzle. By calling skilled air conditioning technicians, The Heat Pump People, for a comprehensive service and clean once per year, you can ensure that your heat pump is working optimally and efficiently. So, take care of your heat pump, and it will take care of you all winter long.

To book a heat pump service and clean for your home or business, or make an appointment for a breakdown, repair, part, replacement, installation or to request a free quotation, contact the team on 03 366 1823 .

Everything You Need To Know About Daikin Split Systems – Features & Comparisons

Thu, 02 Feb 2023 01:38:54 GMT

Daikin are one of New Zealand's most trusted names in heat pumps and air conditioning, they supply heating and cooling solutions for homes and businesses all around New Zealand.

Here we look at their leading single split heat pump systems, breaking down and comparing key features to make it easy for you to select the right solution for your needs.

Split System Heat Pump Options

Split system heat pumps are incredibly versatile. They are great for renovation projects, often ideal for replacing old electric systems or less efficient, old heat pumps and there are options to accommodate all floor plans.

Wall Mounted Split System Feature Comparison

Daikin wall mounted (high wall) heat pumps are cost effective, packed with clever features and remain the most commonly installed air conditioning system.

So, you know what each unit has, but what do each of these key features do? What do they offer and what might be priority for you making your selection?

Air Purification

We are all aware that regular surface cleaning and handwashing is an important part of keeping a healthy indoor environment, but what about cleaning the air we breathe? Daikin has a range of heat pumps with built in purification technology.

Each Alira model is fitted with advanced air purification. With three layers of filtration, pre-filter for large particulates, enzyme blue deodorising filter for odours as well as Daikin’s Streamer Technology for powerful oxidative decomposition of pollutants, the Alira is the model of choice for air quality combined with efficient operation and built in Wi-Fi technology.

Flash Streamer Technology

Daikin's flash streamer technology offers heavy duty air purification. The high-speed electron discharge destroys bacteria, mould and allergens at a much higher speed than most conventional air filters, leaving your air safe to breathe.

Coanda Airflow

Discharge louvres are designed to stream air along the ceiling for longer throws and delivering rapid cooling and even temperature distribution.

2-Area Intelligent Eye

The 2-area Intelligent Eye is so clever it can either direct airflow towards you or away from you for draught free comfort. If the room is unoccupied the unit will automatically enable energy saving operations.

Precision Control

For even greater precision and control, with the New Cora, Alira and Standard Series, you can now set your room temperature in increments of 0.5°C to ensure optimal comfort conditions all year round.

Perfect Design

The Zena Vogue offers a premium climate solution with a compact and functional design suitable for all interiors. Available in white or blackwood finish, Zena Vogue’s curved corners and simple textured front panel allow it to blend perfectly into any décor. So, if colour choice is a priority for you – the sleek Zena Vogue might be your top pick.

Sensitive Choice New Zealand®

Most Daikin split system heat pumps are approved by the Sensitive Choice New Zealand® program and are some of the only air conditioning systems that carry the blue butterfly symbol, so if asthma or allergies are an issue for your family, Daikin is a good choice.

Floor Mounted Split System Feature Comparison

Known for their efficiency and ability to disperse heat at low level, floor mounted units can be a great addition to room or hallway in any home.

It is hard to look beyond the Daikin Perfera when reviewing floor mounted heat pump options, with a raft of features and stylish looks, this floor mount certainly stands out from the crowd.

It has inbuilt advanced purification, heat boosting options, optional Wi-Fi, the most efficient refrigerant currently available (R32) and remains compact in its larger capacity units.

Dual Airflow

Thanks to the high technology turbo fan design, the Perfera presents dual airflow which is unique in the market. Best for comfort!

Heat Boost

Quickly heats up your home when starting up your air conditioner. Set temperature is reached 14%* faster than a regular air conditioner. (*Heat Boost test condition: 50 class, outdoor temperature 2ºC, indoor temperature 10ºC, R/C setting: 23ºC).

Heat Plus

Provides 30 minutes cosy heating by simulating radiant heat.

Powerful Operation

Push the POWERFUL button on the remote control and you’ll be relieved with a cooling or heating boost for a 20-minute period, even if the unit’s already operating at high capacity.

Dual Discharge Vents

Either top, or top and bottom discharge vents can utilised to distribute air evenly throughout the room.

Hot Start

Heating operation commences only when the airflow is warm, preventing those unwanted cold draughts.

Wall Mounted (High Wall) v Floor Mounted Heat Pumps

Both types of heat pumps work well to heat and cool a space, but every space is different, and one may suit a particular room more than another.

Which Heat Pump Is Best For You?

Wall mounted heat pumps for:

· When floor space is limited

· When the most cost-effective option is required

· When you want the system to be less noticeable

· Colour options

Floor mounted heat pumps for:

· Easy access for maintenance/cleaning

· Replacing a fireplace, night store heater or wall fixed heating system

· When you have sloping ceilings or tall windows making a wall mounted option difficult to position

· Floor level air flow, reducing cold spots at your feet

· Increased capacity range

· In-wall recessing options

For further technical features of the models listed above, download the comparison tables here .

Each home is different and choosing the right air conditioner depends on many factors, The Heat Pump People are Daikin authorised dealers and stockists who can visit your house to discuss the features and requirements specific to your to ensure you have the perfect solution for your family. Contact the team to arrange your free quotation today 03 366 1823 .

Whole Home Heating & Cooling Without The Clutter – It's Easier Than You Think

Tue, 20 Dec 2022 20:41:51 GMT

Wanting to heat and cool your whole home but don’t want lots of outdoor units or to be stuck with the same temperature in every room? With individual temperature control in each area and up to eight indoor heads on one outdoor unit, Omnicore by Mitsubishi Electric might be the answer.

Why Choose an OmniCore Multi Room System?

From 2-8 room solutions
Unique style for each and every room
Individual temperature control for each room
Keep your exterior clutter-free – ideal for multi-level dwellings, high density areas or where space is limited
Future-proof and add units as your family grows
Optional Lossnay ventilation
Choose from high walls, floor consoles, ducted or cassettes
Energy efficient
Optional Wi-Fi control
Optional zone control (ducted indoors only)

OmniCore – The Heart of Multi Room Solution

A standard heat pump system consists of a single indoor and outdoor unit, whereas an OmniCore Multi Room Heat Pump System allows you the freedom to connect multiple indoor units of varying styles without cluttering the exterior, E.g., a high wall, cassette system, floor console and ducted system can all run off one outdoor unit.

Multi Room Air Conditioning with Hot Water Heating

Whole home comfort is now a reality with Omnicore Duo from Mitsubishi Electric.

The multi room air conditioning system we know and love, has now expanded to include hot water, so you can experience total home comfort including energy efficient cooling during summer, underfloor heating in the winter and domestic hot water all year round.

To find out more about Mitsubishi Electric's OmniCore multi room heat pump solution or any other customised heat pump solutions, contact The Heat Pump People today for a free consultation and quotation 03 366 1823 .

Looking For Air Conditioning For Two Rooms? Daikin Has The Solution

Tue, 27 Sep 2022 07:46:40 GMT

If you’re after air conditioning for two separate rooms, Daikin's new Multi Lite heat pump/air conditioning system is the ideal solution. It takes only one outdoor unit to maintain comfort in both rooms. It is ideal for residential applications, it's energy efficient and has comfortable functions making it a fantastic option.

Multi Lite Key Features

Capacity Boost Feature: If only one indoor unit is in operation, a boost in capacity will automatically be concentrated into the operating indoor unit allowing for rapid cooling or heating of the zone.

If you are interested in learning more about Daikin's Multi Lite, two room heat pump system or other multi-room options, contact the team on 03 366 1823 for further information and a free consultation and quote.

How To Reduce Household Costs

Mon, 22 Aug 2022 00:28:05 GMT

Feeling The Financial Pinch? You Are Not Alone

If you are feeling the financial pinch, you are not alone. From fuel and energy costs to household necessities, everyday living costs have been on the rise recently and it can be overwhelming.

"The cost of living for the average household, as measured by the household living-costs price indexes, increased 7.4 percent in the June 2022 quarter compared with the June 2021 quarter". Stats NZ

In this article we look at what can you do to practically lessen the impact and save some costs for your households on an ongoing basis.

Tips To Reduce Household Costs

Switch power, phone and internet companies

Are there better value options available? It is worth regularly reviewing the market to see what promotions are being offered, comparison websites make reviewing options a breeze.

Home energy loans

A number of banks are currently offering loans such as ANZ, Westpac and Kiwibank, with very low, fixed rate interest costs (some as low as 1%) to install or replace energy efficient products in your home creating a warmer, healthier, more energy efficient home with less impact on the planet. These low rate options include products such as heat pumps, ventilation, insulation, double glazing, electric vehicles and chargers as well as solar panels and batteries. The team at Loan Market Agile on 0800 124453 , are on hand to explain the options.

Track your expenses

Review your bank and credit card statements to see how much non-essential spending you’re doing, you may be shocked by the results. This will help you pinpoint areas where you could reduce spending with little effort. If you save $100 per month, that’s $1200 per year!

Cancel monthly subscriptions

Do you have subscriptions you no longer need? Magazines, gym, viewing subscriptions? If they are no longer needed, cancel them.

Credit cards

Banks offer different credit card terms; it may pay to investigate whether there are lower cost options currently available.

Insurance

Review current insurance costs against alternative providers, consider car insurance, along with health and family insurance cover options.

Switch to an electric vehicle

Cost of fuel an ongoing concern? When you are next replacing your car, consider a change to a hybrid or all electric vehicle (EV), the cost of EVs has dropped considerably and EV chargers are simple to install in your home - they even come with solar options.

Take lunch to work

A simple, but often effective way of saving money throughout the week (probably helpful to the waistline too)!

Use a budgeting app

There are a number of budgeting apps available, a selection is listed here .

Swap paid activities for free ones

If you have a family, activity costs soon add up, but Christchurch is a fantastic place to live, with many free activities available, check out some suggestions here .

Solar power

If you want to lower the cost of your power consumption with a renewable energy source, solar power is the way to go, talk to your local solar power specialists, Christchurch Electrical Solar about installation options for your home, business or off-grid property.

Spread the cost

Finance providers such as GEM Finance can help spread the cost of your purchases such as heat pumps, LED lighting and solar panels, with interest free payments.

Whilst it can be daunting to tackle topics such as household budgeting and finance, taking a look at one small area at a time, can be far more manageable and have a substantial impact on reducing annual living costs – just imagine what the impact could be when you tackle multiple!

Improving Indoor Air Quality And Reducing Spring Allergies

Thu, 11 Aug 2022 23:04:56 GMT

Looking forward to a change of temperature as we head into Spring but not looking forward to the allergies that often accompany this time of year? In this blog we explore why indoor air quality is so important and what we can do to improve it.

We are all aware that regularly cleaning indoor surfaces is an important part of keeping a healthy indoor environment, but what about cleaning the air we breathe?

Why Is Indoor Air Quality So Important For Allergies?

Hayfever & Asthma

Hayfever (allergic rhinitis) and asthma are often common in NZ during this time of year. “Like any other allergy, allergic rhinitis is an inappropriate immune system response to an allergen – most commonly house dust mite, pet, pollen and mould. The allergen comes into contact with the sensitive, moist lining in your nose and sinuses and sets off the allergic response. Allergic rhinitis has been found to be an extremely common trigger for asthma in both children and adults.

There is now very good evidence to support the idea that asthmatics who look after their upper airways will need less asthma medication and fewer hospital or GP visits.” Asthma & Respiratory Foundation NZ

How Can I Improve My Indoor Air Quality?

There are several ways to improve the quality of your indoor air, whether at home or in a commercial setting. The 2 key considerations are ventilation and air purification.

Ventilation

With homes becoming more airtight than ever, the option of leaving doors or windows open to allow fresh air to enter is often not possible from a noise and security perspective. Opening windows can also let valuable heat escape, making your home more costly to heat - this is where a mechanical ventilation system can make a real difference.

Mitsubishi Electric’s Lossnay Ventilation System

Mitsubishi Electric’s range of Lossnay Ventilation systems allow you to have a well-ventilated home without the need to open windows.

Lossnay brings in fresh, filtered outdoor air (as opposed to attic air) to replace indoor stale air for an all-round healthier, drier and warmer home.

It also recovers up to 85% of the heat energy from the outgoing air, which can be used to pre-warm in winter or pre-cool in summer incoming air, providing savings on your heating or cooling bill.

Benefits of Lossnay Heat Recovery Ventilation

• Draws in fresh air from the outside

• Removes stale air from the inside

• Circulates fresh air without draughts

• Heat recovery from stale outgoing air

• Whisper quiet operation

• Designed for more airtight modern homes

Daikin Heat Recovery VAM System

Key Features

Energy saving ventilation using indoor heating, cooling & moisture recovery
Free cooling possible when outdoor temperature is below indoor temperature (e.g. during night-time)
Prevent energy losses from over-ventilation while improving indoor air quality with optional CO2 sensor
High efficiency filters available
Reduced energy consumption thanks to specially developed DC fan motor
Can be used as standalone or integrated into air conditioning systems
Wide range of units available
Pre-cooling/heating control function to delay the start of ventilation during air conditioner start-up for higher energy savings
Total fresh air solution with optional electrical heater
Sound levels as low as 25.5 dB(A) for sound-sensitive installation locations

Air Filtration/Purification

The Heat Pump People recommend high quality heat pump solutions suitable for the Canterbury market and both Daikin and Mitsubishi Electric have a number of systems that contain inbuilt air filtration/purification features. Talk to one of the team to find out which units have filtration features 03 366 1823 .

If your heat pump solution doesn’t have inbuilt filtration, there are several alternative solutions available.

Mitsubishi Electrical Plasma Quad Connect

How Does Plasma Quad Connect Work?

How Do I Know How Good An Air Purifier Is?

The CADR (Clean Air Delivery Rate) rating tells you how well the air purifier works by removing common allergens such as pollen and dust from the air. The bigger the number, the more effective the air purifier is.

Mitsubishi Electric ElitePure Air Purifier

Clean, renew and purify the air inside your home, school or workplace with Mitsubishi Electric's ElitePure Air Purifier.

Key benefits:

The ElitePure has a CADR of 508m ³ /h
One of the highest CADR ratings in the market that is rated to clean a room up to 60m ²
Simple to understand traffic light system indicating air quality monitors telling you how much odour, dust of PM2.5 particles have been detected in the
Simple to maintain/clean filters
Smart search mode: directs air in 5 different directions, if it detects pollutants, it will direct filtered air into that location while pulling the dirty air back into the machine to clean it and will continue doing this until it no longer detects pollutants in that area
Relieve symptoms of asthma and allergies
Reduce the chance of airborne diseases e.g. viruses and bacteria
Eliminate harmful chemicals from indoor environments
Neutralise unpleasant odours
Improve sleep and rest quality

Daikin Air Purifiers

Daikin’s new range of Air Purifiers with Streamer Technology are designed to capture, suppress & break down pollutants such as mould, pollen, allergens, odours, formaldehyde, traffic pollution & dust. Adding to the list of benefits, the range is approved by the Sensitive Choice® New Zealand program.

Models available:

MC55YPVM: for rooms up to 82m²

MC40YPVM: for rooms up to 62m²

MC30YPVM: for rooms up to 46m²

Key Benefits:

4 Layers of filtration: Features Pre-filter, Deodorising Filter, High Efficiency Particulate filter and Daikin’s signature Streamer Technology

Triple detection sensor: Dust, PM2.5 particles & odour levels are displayed on the top of unit for easy live monitoring

Ultra quiet operation: Whisper quiet operation with sound levels of as low as 19dBA (in Quiet Mode)

Anti-pollen mode: By creating gentle air turbulence from fan speed modulation, pollen is trapped by the air filters before it settles

Turbo mode: High power operation for quick removal of pollutants. Ideal for use when there is a sudden increase of occupants in the room

Auto fan mode: Airflow is optimised to suit contamination levels detected from the sensors for efficient energy usage

Econo mode: Automatically switches between ‘Quiet’ & ‘Low’ operation mode to suit contamination levels. Ideal for sleeping hours

Streamer technology: Daikin's Streamer technology revolutionizes air purification

Click here to find out more about how Daikin's streamer technology helps to fight against airborne viruses to keep your air clean & healthy.

If you would like to know more about how to clean your indoor air at home or in your commercial space, talk to the experts in creating comfort, The Heat Pump People 03 366 1823 .

Introducing Mitsubishi Electric's Standard GS Series Heat Pump

Fri, 05 Aug 2022 01:39:50 GMT

The very successful G Series High Wall Heat Pumps return to Mitsubishi Electric's lineup with their launch of the GS Series. With 6 capacities ranging from 2.5-8kW, a great list of features and made for New Zealand conditions, it's easy to see why its fast become a popular choice.

The GS has high energy efficiency with high COPs providing superior efficiency and savings. For example, a COP of over 3 means that for every 1kW of power input, you get over 3kW of heat energy output.

The series has been designed with some improved physical features such as larger high density heat exchangers, larger internal coil surface, higher efficiency fan motors and comes with the latest R32 refrigerant (more environmentally friendly than other refrigerant alternatives).

Low Temperature Performance

Designed in Japan with New Zealand temperatures in mind, the GS Series has superior heat pump technology. They perform very well in low temperature conditions which we experience here in Canterbury.

Quiet Operation

Mitsubishi Electric are known for their quiet operating heat pumps and the GS Series is no exception. The GS25 and GS35 start at a hushed 22dBA on their lowest fan speed setting making them a good option for bedrooms as well as living spaces.

Compact Chassis Sizes

This series comes in 3 compact chassis sizes, giving great flexibility for installation options.

GS25-GS35: 798 x 219mm x 299mm

GS50-GS60: 923mm x 250mm x 305mm

GS71-GS80: 1100mm x 285mm x 325mm

Simple To Use Control Options

This controller has been stripped back to only having functions that are commonly required, making it exceptionally easy to use.

A great option for those who find complex controls cumbersome and a great proposition for property managers wanting to reduce the number of calls from tenants that can’t get the heat pump to work!

For more advanced control functions, optional Mitsubishi Electric Wi-Fi control is available and hands-free voice control via an Amazon Alexa or Google Home device.

Key Features

Next Generation R32 Inverter Technology

Blue Fin Outdoor Coil Protection

Filtration For Cleaner Air

Econo Cool

Optional Plasma Quad Connect For Healthier Air

12 Hour Programmable Controller

Optional Wi-Fi Control Upgrade

The Standard GS Series Heat Pump offers real value while delivering exceptional product quality, reliability and energy efficient heating and cooling. Combining a classic neutral design with superior energy saving features, the GS Series is the perfect heat pump for where it matters most – in living rooms and bedrooms.

For a free in home consultation for a a new or replacement heat pump, contact our team on 03 366 1823 .

Congratulations Justin Rafton - Daikin Air Purifier Winner

Mon, 01 Aug 2022 04:26:02 GMT

Congratulations to the winner of our Newstalk ZB competition, Justin Rafton who won a Daikin MC55YPVM Air Purifier.

Justin entered the competition with the radio station in July and took delivery of his prize today from The Heat Pump People Manager, Adam Kelso, at his home in beautifully sunny Mount Pleasant.

Justin and his wife have just returned to New Zealand from Canada with their dog and are staying with family. He says there are currently a lot of people and pets (2 dogs and 2 cats) in one space so the plan is to start using the Daikin Air Purifier in their bedroom to help clean the indoor air of odor/hair/etc. and generally assist in the battle against winter/spring allergies. "We've never had an air purifier before so we are excited to learn all of what it can do, and the best ways to put it to use".

Daikin Air Purifiers with Streamer technology have been proven to be effective at removing more than 99.9% of certain air borne viruses, including the common flu (H1N1) and the human coronavirus which is one of the viruses that causes the common cold.

Swiss multi-national testing and certification company, SGS, confirmed these findings based on their independent testing which featured the Daikin Air Purifier model MC55YPVM.

The Streamer Technology helps to remove viruses, bacteria, mould, allergens, dust, and pollen from indoor areas using a high-performance electrostatic filter that traps the airborne particles. A high-powered plasma discharge then generates electrons to eliminate harmful substances.

Read the full article here .

Improving Your Indoor Air Quality

Daikin’s range of Air Purifiers with Streamer Technology are designed to capture, suppress & break down pollutants such as mould, pollen, allergens, odours, formaldehyde, traffic pollution & dust making them ideal for indoor spaces such as your home, hotel rooms, classrooms, doctor rooms, pharmacies, offices & anywhere where indoor air quality is important. Adding to the list of benefits, the range is approved by the Sensitive Choice® New Zealand program.

The air inside any home contains a range of pollutants and allergens that can contribute to poor indoor air quality, leading to potentially serious health problems for occupants. Daikin are dedicated to delivering products and technologies that not only create a comfortable living environment, but also a healthy environment.

Streamer Technology - The Three C’S

Clash: Decomposes harmful substances trapped by the High Efficiency Particulate Filter

Clean: Removes bacteria from all filters allowing them to be maintenance free and increasing filter longevity

Cycle: Maintains the deodorising filter’s deodorising capacity by assisting odour decomposition

ELIMINATES POLLEN More than 99.6%1 in 2hrs

ELIMINATES MOULD More than 99.9%2 in 24hrs

ELIMINATES ALLERGENS More than 99.61%2 in 24hrs

4 Layers of filtration: Features Prefilter, Deodorising Filter, High Efficiency Particulate filter and Daikin’s signature Streamer Technology

Triple detection sensor: Dust, PM2.5 particles & odour levels are displayed on the top of unit for easy live monitoring

Ultra-quiet operation: Whisper quiet operation with sound levels of as low as 19dBA (in Quiet Mode)

Anti-pollen mode: By creating gentle air turbulence from fan speed modulation, pollen is trapped by the air filters before it settles

Turbo mode: High power operation for quick removal of pollutants. Ideal for use when there is a sudden increase of occupants in the room

Auto fan mode: Airflow is optimised to suit contamination levels detected from the sensors for efficient energy usage

Econo mode: Automatically switches between ‘Quiet’ & ‘Low’ operation mode to suit contamination levels. Ideal for sleeping hours

If you would like more information on how to clean your indoor air, contact the team on 03 366 1823 .

Tradie+ Community Project - We're All In!

Fri, 17 Jun 2022 00:20:16 GMT

The Heat Pump People are working together with South Island Plumbing , South Island Electrical & Christchurch Electrical to offer one individual, family or community group, electrical, plumbing or heat pump assistance, or a combination if required. The Tradie+ team would like to make the lives of an individual or group safer, happier or healthier & are asking for applications to be sent for consideration to tradieplus@christchurchelectrical.co.nz by Friday 1/7/2022.

These specialist businesses would like to take the opportunity to give back to the community they live and work within and are keen to receive applications and get helping!

Sometimes things don't go quite as a planned, health problems crop up or financial hardship stop us from providing or completing a much needed installation or repair project. The Tradie+ team can hopefully lift the burden for one person or group by carrying out the tradie task for them.

Westport Flood Recovery

Wed, 01 Jun 2022 21:39:00 GMT

Westport, the West Coast town of approximately 5,000 people resembled an island recently during the devastating flood waters in July 2021 (the town was sadly hit again this year in 2022 affecting further homes).

The 2021 flood was reported to be the largest in Westport since 1926. Some 400 houses were initially “red-stickered”. The flooding left 23 per cent of Westport’s housing stock in need of repair. 71 homes were severely damaged & deemed unsafe, while a further 388 homes require significant repairs. There has been close to $90 million in insurance claims & about 140 people remain displaced from their homes with housing shortages making the recovery even more difficult.

For many these floods were not the first time their houses had been flooded and locals have discussed the long-term recovery as needing to be multi-faceted including raising housing, implementing stop banks and low-lying areas being red-zoned.

The Heat Pump People team have been over in Westport helping with the flood recovery efforts by diagnosing flood damaged heat pumps and replacing them where required.

The local residents have been extremely happy to see tradespeople coming into the town from far & wide to assist. They have welcomed one & all & are grateful for the support. Locals who have spotted our vehicles and have been made aware of our work have also asked for new heat pump installations.

The clean-up efforts will continue for some time to come & The Heat Pump People team will carry on travelling over to Westport to assist wherever possible to ensure properties have functioning heating/cooling systems.

Which Ventilation System is Right for Me?

Wed, 02 Feb 2022 07:56:50 GMT

If crying windows & stale air are a problem in your home, it’s worth considering a ventilation system to make the air in your home fresher, drier & healthier.

The lack of natural ventilation due to air tight spaces can lead to the build-up of moisture laden stale air within the home. This is the perfect breeding ground for mould that is associated with triggering allergy or respiratory problems. But with many different options on the market, how do you choose the right solution for your home?

Types Of Ventilation

Ventilation can come in three forms; through natural displacement of air through gaps in the building, the opening of windows &doors, or through mechanical ventilation systems.

Natural Ventilation & The Building Code

Mechanical Ventilations Systems

The two main types of mechanical ventilation systems available in New Zealand are Positive Pressure & Balanced Pressure – but as you will see below, not all air is created equal.

Positive Pressure Roof Ventilation vs Balanced Pressure Fresh Air Ventilation

The two main types of mechanical ventilation systems available in New Zealand, these are Positive Pressure and Balanced Pressure – but as you will see below, not all air is created equal.

Positive Pressure

Typically force air in from the attic space – attic air can be stale & the build-up of dust, dirt & other contaminants such as mould, insect & rodent droppings makes this air much harder to clean through filtration before it is distributed through your home
Requires gaps in the building structure (common in older homes) to facilitate air displacement
These systems aren’t designed to recover heat, so colder air will require additional heating costs

Balanced Pressure

• Removes stale air from the home and replaces it with fresher, cleaner air from outside. Filtered fresh air improves air quality for allergy and asthma sufferers.

• Designed for more modern airtight homes.

• Recovers heat energy from the outgoing air to pre-warm or pre-cool incoming fresh air – reducing the need for additional heating.

Mitsubishi Electric's Lossnay Balanced Pressure Air Ventilation System

We recommend Mitsubishi Electric’s Lossnay Balanced Pressure Fresh Air Ventilation System, it is a patented heat recovery ventilation solution that uses fresh air (not attic air) to ventilate your home. The system works by extracting stale air from inside your house & replacing it with allergen-reduced fresh air from outside. Furthermore, Lossnay also recovers heat energy from the outgoing stale air to pre-warm (or pre-cool) the fresh air being drawn into your home. The result? A healthier & drier home to be enjoyed all year-round.

Single Room Solutions

Mitsubishi Electric’s Lossnay Single Room Range features a wall mounted model ideal for homes without roof space & a ducted model that can be installed in the roof or attic space so it is unobtrusive & hidden away.

Whole Home Solutions

Mitsubishi Electric’s Lossnay Whole Home Range features in-ceiling solutions ideal for homes with roof or attic space to accommodate the heat exchanger & ducting.

Mitsubishi Electric recently brought out a game changing Vertical Lossnay Series that features a small, upright footprint that can be placed in the garage or a utility cupboard & is not limited to an in-roof installation. It’s not only the perfect answer to retrofit projects where accessing roof spaces can be difficult, they are great for new builds with small roof cavities & those wanting easy access for maintenance, too.

Complement Your System With An Exhaust Fan For Wet Areas

Complement your system with a separate exhaust fan for wet areas such as bathrooms & laundries. While many systems—including Lossnay—can draw from moisture laden air, to get the most energy efficiency out of your heat recovery system, we recommend installing a separate Mitsubishi Electric Ducted Exhaust Ventilation Fan in wet areas such as bathrooms. While a bathroom can be warm during showers, when not in use they are often the coldest rooms in the home—so why combine that cold air to the air you are hoping to recover heat from & reduce the overall temperature you can recover? Exhaust fans do an excellent job at removing steam & moisture quickly & are turned off when not needed, saving energy use.

Ducted Heating With Ventilation

Want to further maximise your comfort? Mitsubishi Electric Lossnay Ventilation can be integrated with a PEAD Ducted Heat Pump System offering a complete whole home heating, cooling & ventilation solution.

If you are embarking on a new build or renovation project, get in touch with The Heat Pump People team to talk about our extensive range of Mitsubishi Electric Lossnay Fresh Air Heat Recovery Ventilation Solutions & book a free in-home consultation 03 366 1823 .

How Clean Is Your Indoor Air?

Tue, 11 Jan 2022 22:03:56 GMT

Poor indoor air quality could pose a health risk to you & your family

In this blog we discuss how poor indoor air quality (IAQ) can effect the health of you & your family & what you can do to improve it.

We are spending more & more time indoors (the average person spends 75-90% of their time inside), at home, in the office or working from home, so the comfort & safety of our indoor environment has become increasingly more important.

Indoor air quality is strongly linked to our health & wellbeing & we can improve our quality of life, lower the risk of respiratory illnesses & reduce the risk of chronic conditions by creating indoor air that is free from health threatening pollutants.

What kind of pollutants affects my indoor air quality in NZ?

Noxious gases: such as carbon monoxide & nitrogen dioxide from unflued gas heaters, leaking chimneys, wood & gas stoves, car exhaust gases in attached garages & tobacco smoke
Airborne sprays: from air fresheners, cleaners & pesticides used indoors, & from products used on lawns & gardens that make their way inside the house
Biological contaminants: include bacteria, animal fur & pest droppings – these create fine breathable particles that contribute to allergies & respiratory disease
Building materials: paint, glues, carpets & other finishes or furnishings emit chemicals that can be harmful & trigger asthma & a range of other ailments
Damp: houses that are damp provide the perfect conditions for mould & dust mites
Dust: dust levels can increase during renovations
Asbestos: before renovating, ensure you know whether your property contains asbestos & get this safely & professionally removed

What Are The Health Impacts Of Air Pollutants Or Bad Air Quality?

The impacts on health can vary depending upon the type of pollutant & can include coughing, sneezing, asthma, headaches, fatigue, dizziness & eyes, nose, throat & skin irritations.

The effects can be acute & sudden (e.g. allergies from dust mites) or chronic & long term (e.g. spores from mould). Exposure to air pollutants may occur immediately after moving into a new home or symptoms may take time to develop & can be ongoing if the sources are not addressed.

Pollutant levels from singular sources may not pose a considerable health risk by themselves, multiple sources of indoor air pollution may interact together, causing health issues.

How To Improve Your Indoor Air & Protect Your Family

There are many ways to protect yourself & members of your family or staff by improving your indoor air environment.

Carefully select the materials used in your property
Keep your property warm, dry & well-ventilated (using safe, energy efficient heating such as heat pumps)
Keep dust levels low
Do not smoke indoors
Keep your carpets clean
Use air purifiers or purification systems
Install a ventilation system (especially beneficial in new properties that have been designed to be air-tight)

Air Purifiers

Air purifying technology within air purifiers protect air environments in the home, office & everywhere clean air is important.

The secret to high performance air purification is Daikin’s Streamer Technology. This innovative technology features a high-power plasma discharge that generates high-speed electrons to decompose harmful substances. This powerful oxidative decomposition process continuously removes odours, bacteria & indoor air pollutants, such as formaldehyde, for superior air purification.

Key Features:

4 Layers of filtration: Features Pre-filter, Deodorising Filter, High Efficiency Particulate filter & Daikin’s signature Streamer Technology.
Triple detection sensor: Dust, PM2.5 particles & odour levels are displayed on the top of unit for easy live monitoring.
Ultra quiet operation: Whisper quiet operation with sound levels of as low as 19dBA (in Quiet Mode)
Anti-pollen mode: By creating gentle air turbulence from fan speed modulation, pollen is trapped by the air filters before it settles
Turbo mode: High power operation for quick removal of pollutants. Ideal for use when there is a sudden increase of occupants in the room
Auto fan mode: Airflow is optimised to suit contamination levels detected from the sensors for efficient energy usage
Econo mode: Automatically switches between ‘Quiet’ & ‘Low’ operation mode to suit contamination levels. Ideal for sleeping hours

To download an Air Purifier brochure click here.

Heat Reclaim Ventilation (HRV)

The Daikin VAM Energy Recovery Ventilator (HRV) is designed to help improve indoor air quality &reduce the overall HVAC system power consumption. This is achieved by providing fresh outside air &recovering waste heat from exhaust air leaving the conditioned space.

Key Features

Energy saving ventilation using indoor heating, cooling & moisture recovery
Free cooling possible when outdoor temperature is below indoor temperature (e.g. during night-time)
Prevent energy losses from over-ventilation while improving indoor air quality with optional CO2 sensor
High efficiency filters available
Reduced energy consumption thanks to specially developed DC fan motor
Can be used as standalone or integrated into air conditioning systems
Wide range of units available
Total fresh air solution with optional electrical heater

For advice on how to improve your indoor air quality or a free quotation for heating, cooling, ventilation or air purifiers, contact The Heat Pump People team on 03 366 1823 .

BrainTree Wellness Centre Project

Fri, 26 Nov 2021 00:54:49 GMT

The BrainTree Wellness Centr e is an innovative, first-of-its-kind project currently happening in Ōtautahi-Christchurch that will support people living with neurological conditions to live well in the community once established.

There is a growing & unmet need to support those living with neurological conditions in their homes and communities. This is why Multiple Sclerosis & Parkinson’s Canterbury & Dementia Canterbur y have joined forces to create the BrainTree Wellness Centre.

The centre will be located on Langdons Road in Papanui, Christchurch. The building works officially began in February 2021 & the centre is expected to open its doors to the public by May 2022.

One Point Of Call We Do It All

Relationships are key to us at The Heat Pump People. With our clients, our suppliers, our staff & our network of specialist teams.

The Heat Pump People in conjunction with Christchurch Electrical & its collection of specialist divisions is proud to be working on this unique project with head building contractor, Armitage Williams providing electrical, plumbing, communications & HVAC to the wellness centre.

We have been installing ventilation for fresh air along with Daikin’s VRV system for the tenancies (a multi-split climate management solution that optimises comfort & control whilst delivering significant energy efficiencies).

The electrical team have been busy delivering a comprehensive electrical & data design build package. The electrical design includes the Orion application & upgrade of the existing Orion boundary box, main switchboard & distribution, lighting & emergency light fittings, exterior carpark lighting & light fittings as well as general power outlets. Christchurch Communications is implementing a Cat6A structured cabling system including for Dynamix wall mounted cabinets, Ubiquiti data Wi-Fi network, TV & audio visual cabling & also the installation of all security & CCTV required cabling as directed by the client’s appointed security contractor.

South Island Plumbing have been installing base build plumbing throughout the centre, as well as some tenancy plumbing fit outs. They are also working in conjunction with our specialist air conditioning team, The Heat Pump People to install a suspended drainage system for the heat pump units located in the ceiling.

Time To Celebrate

Our teams, along with all of the other contractors have been working hard onsite to complete this amazing project & that hard work deserves to be celebrated! Storetaste & 5th S treet put on a BBQ shout recently for the project teams to say thank you for everything that has been done so far, which was greatly appreciated & welcomed by the guys!

The BrainTree team have been smashing their milestones & are now beginning to work on the interior fit-out for the centre.

As a business we love the opportunity to work with our local community, to utilise our skills & knowledge in ways which add meaning & value to those around us. It is for that reason that we have enjoyed being a part of this project & are excited to see the finished Centre & for its fantastic community work to begin.

To learn more about BrainTree, support the project or watch the progress, click below:

Creating Comfort With Latitude Homes

Wed, 10 Nov 2021 03:36:52 GMT

The Heat Pump People are proud partners of Latitude Homes Canterbury . Latitude Homes is a growing nationwide brand, that represents quality homes for an affordable price. We provide heating & cooling solutions for their new house builds & have most recently completed a project with the Latitude team for a 257m ² , 5-bedroom home on a rural setting in Cust, North Canterbury.

New Homes Are Now Affordable

If you have been searching for a home & never thought that building a new home was within your budget, then you might want to take a look at Latitude’s extensive selection of house plans. They offer a range of different build options and you can build from their existing plans or customise to suit the way you live.

Creating Comfort

At The Heat Pump People we too focus on creating comfort for our clients, finding the right heating or cooling solution by taking the time to understand how they use their homes, whether it be a one room or whole home solution & matching that with high quality, affordable heat pump options.

Building Connections

Nurturing the relationships between our clients & our key partners is at the heart of everything we do & that’s why there is such synergy with Latitude Homes. As a key partner, they are focused on providing the best solution for their new home buyers & we support that by supplying & installing quality heating systems creating that warm & inviting feeling as they step into their new home.

“We value our strong relationship with The Heat Pump People & across their wider business units, with their trusted & recognised brands, open communication & great level of service.

For us, it’s all about people, our customers & our contractor relationships & I think The Heat Pump People shares these same values.”

Gavin Strachan – Licence Holder

Latitude Homes Canterbury

We work closely with Gavin who heads up the Canterbury team, with 20 years’ experience in the building sector & supply chain, Gavin has broad knowledge across a wide range of products, having worked alongside key architects, builders, developers & clients on a number of varying builds & projects. He takes significant pride in quality & workmanship, with a real hands-on approach through all facets of the building process. The Latitude Homes brand, culture & people was the real drawcard to joining the group for Gavin, on top of that the family-like feel, values & professionalism he feels Latitude Homes brings to market, is second to none.

Looking Forward

At The Heat Pump People we understand how important it is to look ahead & take into consideration your future requirements & lifestyle choices to future-proof your home, one of the biggest investments you will ever make. Latitude Homes applies this same forward-thinking view with options such as Electric Vehicle (EV) pre-wiring, USB ports & Wi-Fi keypad entry door lock in their standard range of plans, they also have safety & security in mind too with keypad operated alarm systems & hard-wired smoke.

Click here to contact the team at Latitude Homes or call The Heat Pump People to learn more about our new home heating & cooling solutions on 03 366 1823 .

Building Dreams with Build by Design

Mon, 01 Nov 2021 00:19:52 GMT

The Heat Pump People work with Christchurch builders, Build by Design to help kiwis realise their property building dreams.

Michael Davidson project manages and installs the equipment for Build by Design on behalf of The Heat Pump People, along with his colleague Mark, "The team lead by Peter are a pleasure to deal with, we install a variety of products from ducted heat pumps with zone control, cassettes, floor consoles and high walls in their homes. Any on-site issues are discussed and solutions found quickly focusing on their customer's requirements. Build By Design use great contractors who all work together on their projects. Build By Design are a fantastic client to work for."

Whether you're a first time builder, buyer, upsizer, or simply looking to for something smaller now that the kids have grown up & moved out, Build by Design are available to help you build the home you deserve.

You can expect more than a place that ticks a few of the 'must-haves' because the team aim to cross everything off your list. They know, just as we do, building a house is a big deal, and that's why we work with Peter and the team to help you make the most of every step of the process & to ensure your home is comfortable all year round.

"What we like about The Heat Pump People is the interaction between the installation & project management is fantastic. The products used are of a high standard & we don’t have call backs with issues." Peter Hollow - Director

Led by husband & wife Peter Hollow & Linda Fowler, their team has been helping Cantabrians realise their dream homes since 2013.

"We're dedicated to building personalised homes to suit all lifestyles & levels of investment.

Whether you’re wanting to build your first home, family home, upsize or downsize, we’ll help you navigate the entire building process with openness & transparency & build you a home you’ll be proud of.

Whether you have a section already, know exactly what you want, or you're keen to explore every option, we're here to help you at every step. From design right through to moving day, we're on-hand so you can be totally confident. Building a house is a big deal, but it shouldn't be daunting.

We can help from as early on as finding a section if you'd like & we also have access to a mortgage broker, in-house architects & our own project manager to keep your build moving smoothly."

Click here to contact the team at Build by Design or call The Heat Pump People to learn more about our new home heating & cooling solutions on 03 366 1823.

Don’t Lose Your Cool – Call The Heat Pump Air Conditioning Parts & Repairs Experts

Fri, 08 Oct 2021 02:14:22 GMT

Like any other appliance, heat pumps & air conditioners need a little love & care in order to deliver optimal performance. If your heat pump has been making some odd sounds recently, it isn’t giving you the performance you expect, or has simply stopped working, it’s time to make sure you don’t lose your cool once the weather warms up & get it fixed ready for summer.

What To Check

Heat pumps & air conditioners that haven’t been kept in the best condition tend to struggle the most and drop in performance. If that is happening, there are a few things you can check before calling for a technician.

Is the filter dirty? No matter which type of air conditioner you have, a clogged filter restricts airflow, decreasing efficiency and reducing the ability to effectively cool or heat the air. If you haven’t cleaned the filter in your unit recently, make sure you do & then check it monthly. If the filter is damaged, you will need to replace it.

Is the control on the right setting? Has the controller been switched to the wrong mode? Is it in heating when you want it to be cooling? Is the remote not sending the signal to the unit to adjust the temperature? Perhaps the batteries need replacing.

Have you changed the remote batteries, but the unit still isn’t responding correctly? Try changing the batteries in the remote again, even in a new pack there may be faulty batteries. Your remote control will need the batteries changed periodically when the screen becomes faint or when it becomes less responsive. When you do this, the heat pump will revert to its factory settings and will need to be readjusted. You can avoid this by changing one battery at a time.

Are plants crowding the outdoor unit? The outdoor unit which contains the compressor needs adequate airflow to work correctly, so check there is at least 2 to 3 feet of space between it & any plants or structures. There should also be 5 feet of clearance between the top of the unit & any trees above.

Did you miss your annual maintenance check-up? It is recommended to have your systems checked once a year. An inspection by a qualified technician can catch any serious problems that could leave you hot & bothered in the heat before they get worse. A technician will check all the moving parts as well as any obvious signs of a refrigerant leak, check for component faults or failure & look for any performance issues.

Completed Your Checks & The Heat Pump Is Still Not Working

If you have ensured your filters are clean, your batteries are working, your outdoor unit is free of debris & your system is on the correct setting, but your unit still isn’t working correctly, it’s time to call in some help.

Has Your Heat Pump Started To Make Strange Noises?

If your system has started to make unfamiliar noises, it could be the sign of a part failure.

Banging: Perhaps a component within your heat pump has come loose & is being hit by fan blades or some foreign object like a chunk of ice has made its way into your system or the fan blade itself has become out of alignment. Turn off your system & call the team on 03 366 1823 to arrange a technician to inspect it & if necessary, repair your heat pump in order to protect your fan, motor & other components.

Vibrations & rattling noises: New sounds like rattling & vibrating may indicate a simple problem such as a loose cover panel, which can be easily fixed by tightening some screws. Some rattling noises may be more indicative of a serious problem or an alignment issue, which should be addressed by a technician.

Grinding, buzzing or gurgling: These noises are potential red flags. Malfunctioning contacts or coils can make a buzzing sound. If your system is low on refrigerant, it may make a gurgling sound & need re-charging, but not before a trained technician has located the cause of the leak & repaired it safely & correctly. Your system should never be topped up with refrigerant gas, without the source of the leak first being repaired.

One cause of gurgling can be the units defrost cycle. A heat pump can make a sound like air being exhaled or gurgling when defrosting. When the temperature drops, heat pumps need to perform a ‘defrost cycle’ to remove ice build-up on the outdoor coils and maintain efficiency. This can mean your heat pump will temporarily stop operating or will blow out cooler air. It is important not to turn your unit off whilst the defrost cycle is running. Providing the noise is related to the defrost cycle (which will only happen in cold temperatures), once completed the noise should cease.

Dripping water: It is quite common for water to drip from the outdoor unit in the winter & from the indoor unit drain to the outside in the summer. The amount of water produced is similar to a dehumidifier. If the outdoor unit is leaking an excessive amount of water or the indoor unit is leaking you may have an issue. You could have a condensate failure or a blocked condensate drain. If your unit is leaking inside, take it out of cooling mode and call the team on 03 366 1823 straight away before any water damage is caused to your home.

Why Do I Need A Trained Technician?

A trained technician can investigate the cause of your heat pump noise, failure or lack of performance, as well as being able to carry out an annual inspection, clean & maintenance. They can correctly diagnose the fault, arrange the correct parts & safely replace the part to ensure your system is working to its full capacity as soon as possible. Air conditioning units contain high pressured refrigerant gas & electrical components, it is imperative that the person fitting parts to your system is trained & experienced in doing so. They can also offer advice regarding replacement of your unit if it has sadly seen better days & either can’t be repaired or is no longer cost effective to repair.

How Do I Get Parts for My Heat Pump Or Air Conditioner?

The Heat Pump People can diagnose, supply & install parts for a wide range of residential & commercial heat pumps & air conditioners. We are authorised dealers for parts & repairs for all leading brands of heat pumps including Daikin, Mitsubishi Electric & Fujitsu.

We service, maintain & replace parts for heat pumps such as Toshiba, Panasonic, LG, Hitachi & more. Whatever the brand, make or model of heat pump, The Heat Pump People will assist you with your heat pump & air conditioning breakdown, parts & repairs queries.

If you are looking for heat pump or air conditioning servicing, maintenance, parts & repair or your heat hump is banging, rattling, won’t turn on or is leaking – call the heat pump parts & repair experts at The Heat Pump People today 03 366 1823 .

Extend Your Swimming Season With A Swimming Pool Heat Pump

Mon, 09 Aug 2021 01:42:59 GMT

Are you only using your swimming pool during the summer months or are you considering installing a swimming pool and want to make the most of your investment? The Heat Pump People provide free consultations and quotations for the supply and installation of a swimming pool heat pump so that you can extend your swimming season throughout the year.

The Heat Pump People supply high quality, energy efficient Hayward EnergyLine pool heat pumps which are designed to operate at low ambient temperatures designed for temperatures down to -7° so that you can extend your swimming time earlier in Spring and well through Autumn. We also servicing and maintain all brands of swimming pool heat pumps and diagnose/repair pool heat pump faults.

The high performance, energy efficient Hayward EnergyLine Inverter Heat Pump quietly and economically always maintains your ideal water temperature and has 50% higher energy savings than traditional heat pumps. The EnergyLine Inverter is constantly monitoring the temperature and only supplying the required amount of energy to heat your pool and spa, allowing for such advanced energy savings.

Swimming Pool Heat Pump Features:

DC Inverter Technology

Compared to a traditional on/off heat pump using this unique technology that adjusts its power and electricity consumption based on the needs of the pool.

Variable Speed Fan

Adjusts its rotation speed according to the air temperature and operates on low speed for a very quiet night-time operation mode.

Soft Start Technology

Starting at zero and increasing slowly to a higher speed leads to a stable current and lower energy consumption.

Super Quiet Operation

Operating at low dBA this heat pump is virtually silent from only a few meters away.

Extend Your Swimming Season

Designed to operate at low ambient temperatures designed for temperatures down to -7° you can extend your swimming time earlier in Spring and well through Autumn.

Want to extend the use of your swimming pool? Contact us today for a free, no obligation quote on swimming pool heat pump solutions, servicing and repairs for your home 03 366 1823

Introducing OmniCore Multi Room Heat Pumps

Mon, 26 Jul 2021 03:28:53 GMT

Mitsubishi Electric OmniCore - The Heart of Multi Room

Mitsubishi Electric OmniCore Multi Room Heat Pump Systems allow you to choose the perfect heat pump for each room, up to eight, without the need to install multiple outdoor units – with OmniCore you only need one. Whether it is a small capacity whisper quiet high wall for the bedroom, a compact floor console for the home office or a discreet ducted model for the lounge, there is a style and capacity to fit any room. The choice is truly yours.

Why Choose an OmniCore Multi Room System?

Style for Each and Every Room

Individual Temperature Control for Each Room

Keep Your Exterior Clutter-Free

Future-Proof and Add Units as Your Family Grows

Optional Ventilation

The Next Generation

Mon, 26 Jul 2021 03:17:14 GMT

How Young Is Too Young To Wear A Toolbelt?

The Heat Pump People (a specialist division of Christchurch Electrical) and its staff have been busy over the last year or so. Not only have they added further areas of expertise to their portfolio, but they have been busy creating the next generation!

Pictured we have Sam - Christchurch Electrical with Benjamin 6 months, Adam - The Heat Pump People with Jade 7 months, Nick– The Heat Pump People with Archie 5 months, Luke - South Island Electrical with Lyla 4½ months and Vicky - Christchurch Electrical with Etta, 10 months. Inset is Bowman – The Heat Pump People with Mamana who was unable to be with us on the day.

Born during a worldwide pandemic there will certainly be lots to tell them about the time they were born as they grow.

It was great for the team to have the opportunity to catch up over a coffee, meet the babies and see how everyone was adapting to their latest addition. The babies were real stars behaving beautifully.

1st birthday ideas - how young is too young to wear a tool belt?

Why Is Ventilation Important?

Wed, 14 Jul 2021 03:24:11 GMT

Fresh air ventilation is important to maintain air quality and remove moisture in your home creating a healthy environment. Home design and improvements have meant that homes are becoming more airtight and easier to heat, this in turn has increased the need for adequate ventilation.

Ventilation Systems

There are two types of ventilation systems available in New Zealand:

Positive pressure roof cavity ventilation systems (air goes in and gets trapped).

These systems typically force air into the home from the attic space and specifically require gaps in the building structure (common in older homes) to facilitate air displacement. As these systems are not designed to recover heat energy to help pre-warm incoming air, colder incoming air will require more additional heating – adding to your power bill.

Balanced pressure fresh air heat recovery ventilation systems (air goes in and comes out).

Balanced ventilation mechanically removes stale air and replaces it with clean, fresh air at the same rate. It is also fitted with a heat exchanger that actively recovers heat energy from the outgoing stale indoor air to pre-warm incoming fresh air. As such, the need for additional heating of fresh air is reduced. This system is specifically designed for modern homes that are of more airtight construction.

Why Is Outside Air Better?

The absence of significant air movement common in attics means the air is likely to be stale. In addition, build-up of dust, dirt and other contaminants such as mould, insect and rodent droppings makes this air much harder to clean through filtration before it is distributed through your home.

Underfloor Heating

Underfloor heating is evenly distributed; radiant heating that provides the ultimate in comfort that you cannot see. Hidden from view, under floor heating is particularly suited to modern open plan homes with higher stud and exposed ceilings.

The Mitsubishi Electric Lossnay Difference:

Draws in fresh air from the outside not the attic
Removes stale air from the inside
Circulates fresh air without draughts
Heat recovery from stale outgoing air
Whisper quiet operation
Balanced Pressure Ventilation
Designed for modern homes that are more airtight
G4 Ventilation Code: In New Zealand the G4 ventilation code requires spaces within buildings to have a means of ventilating with outdoor air. Because the Lossnay uses fresh air (not attic air) to ventilate your home, Lossnay meets the G4 building ventilation code that is designed to protect your health

Lossnay is the ultimate home ventilation system that provides fresh clean air (from the outside not attic space), removes both moisture and stale indoor air and effectively recovers heat not only from outgoing stale air, but also from damp areas such as kitchens and bathrooms. Featuring the new advanced Diamond Heat Exchanger, heat is recovered from both outgoing stale air as well as from damp areas such as kitchens and bathrooms. This heat is utilised to preheat incoming fresh air so your heating system is not required to work as hard to maintain the desired room temperature.

Meet The Team

Mon, 28 Jun 2021 03:24:18 GMT

Meet The Heat Pump People Team

If you haven't had the opportunity to meet the hard working Heat Pump People crew in person, here is a recent picture of the majority of them, a few managed to dodge the camera, Valerie (who handles the teams admin, bookings, and answers clients calls and queries) and Kevin, Technician and IQP.

Below from left to right, Adam (Manager), Russell, Bowman, Mark (Installers), Chris (Technician/Installer), Rob, Michael, Nick, Zane (Installers), Brad (Technician/Installer), Steve (Estimator) and Craig (Technician/Installer).

With extensive knowledge of all things heat pumps, air conditioning, ventilation, refrigeration, swimming pool heat pumps and hot water heat pumps, the team can help with all of your commercial or residential needs.

To book a free quotation, installation, service or repair, call the team on tel: 03 366 1823

Family Comfort, Heating & Safety

Wed, 26 May 2021 13:12:38 GMT

The comfort, safety and health of your family, especially your children, is at the forefront of every parent’s mind. Whether a parent already, or an expectant parent preparing your house for the new arrival, room temperature will be high on your agenda.

What Is The Ideal Temperature For Your Family?

The most common advice is to keep your home at a temperature of between 21-22ºC for ideal indoor healthy living all year round. However, this can vary among individuals, the elderly and babies who may need warmer temperatures.

Daikin Ideal Temperature V4

What Is The Ideal Temperature For Your Baby?

Your newborn or young baby can’t regulate their temperature and rely on you to control it for them. Newborns can suffer from hypothermia due to their proportionally large skin surface area, the fact that they have less subcutaneous fat, and their lack of ability to shiver.

New Zealand’s climate and the way our homes are built make it difficult to control the temperature of our children’s rooms (hot days with temperatures dropping in the evening and homes that are not insulated well without double glazing).

It is equally important to ensure your child is not too hot during summer (body temperature dips at night to trigger the brain for sleep) as well as warm enough during cooler months. Your baby is harder to wake when they are too warm which may increase the risk of Sudden Unexplained Death of an Infant (SUDI).

The best temperature range for your baby is between 16˚C and 19˚C, humidity levels should be around 40-60%. If the temperature of the room goes over 22˚C it is likely to be too hot for your baby.

To check if your baby is not too hot during sleep, feel the back of their neck or stomach (don’t use their hands or feet as a measure, because as extremities, these get colder and cold/warm feet don’t necessarily mean your baby is too hot or cold).

The temperature for your baby’s room should be above 16˚C, if possible. When the temperature is below that it becomes difficult to safely control the baby's warmth with blankets and clothing alone. Consider using a safe heat source such as a heat pump that can help to regulate room temperature.

How to Keep Baby Warm & Safe In Bed

Baby’s room should be well-aired, warm but not too hot - it should feel comfortable for a lightly clothed adult

It is a good idea to use a form of heating with a thermostat (such as a heat pump), because fan heaters can overheat a room and gas heaters can release dangerous fumes
To make sure your baby is warm enough in bed, adjust your heat pump settings accordingly and use more clothing layers on your baby in cooler weather, rather than adding more layers of bedding (baby can wriggle around in bed while staying safe and warm)
If you use a blanket: make sure it’s lightweight and securely tucked in under the mattress, and that it can’t come loose or cover your baby’s face
Place your baby near the foot of the cot to stop them slipping down under the covers. Keep their face clear of covers by tucking them in firmly
You can check your baby’s warm enough by putting two fingers on the top of your baby’s back. If it's warm, then they're warm enough.

Asthma, Allergies & Air Quality

Many of our children suffer from asthma and/or allergies and it can be difficult to know how to ease these symptoms.

Airborne allergens such as pollen usually cause 'hay fever' (allergic rhinitis). Children with 'hay fever' may have seasonal symptoms with a runny, itchy nose or eyes and sneezing during grass pollen season. Airborne allergens can also contribute to the symptoms of asthma and eczema.

One of the ways we can help to minimise symptoms for our family is to consider our indoor air quality.

How Do I Improve My Indoor Air Quality?

Keep floors fresh & clean
Use anti-bacterial paint
Clean with eco-friendly products
Use natural scents rather than artificial products
Invest in an air purifier or advance featured heat pump/air conditioner that can purify and heat/cool the area (such as Daikin’s US7 that has 2-stage filtration to remove carbon monoxide, formaldehyde and allergens from the air, advanced humidification and powerful dehumidification)

The Heat Pump People recommends Daikin’s range of products for air quality, approved by the Asthma & Respiratory Foundation NZ. Daikin air purifiers and split heat pumps are authorised to display the Sensitive Choice butterfly symbol.

Air Purification

Air purifiers are a great way to improve the quality of your air indoors by eliminating bacteria, airborne particles and odours. A quiet, compact air purifier can be a cost-effective addition to a child’s bedroom helping to filter out airborne dust and contaminants, leaving the air clean and free from allergens.

The Heat Pump People are passionate about providing family comfort for our clients. Our skilled team provide free consultations/quotations for heating/cooling solutions, installation, servicing, parts and repairs for a wide range of heat pumps throughout Christchurch and Canterbury. If you have any questions about custom heating and cooling solutions or about our services and how we can help you and your family, please contact us today.

We are available by phone on (03) 366 1823 or alternatively, you can reach us through our online contact form.

Introducing The New Daikin Perfera Floor Console Heat Pump

Thu, 20 May 2021 11:29:12 GMT

Introducing The New Daikin Perfera Floor Console Heat Pump

Daikin’s eagerly awaited latest addition to its range is the new Perfera floor console heat pump. The Perfera is an elegantly designed floor standing heat pump that is whisper quiet, energy efficient and provides fresh air quality in your home, leaving your air safe to breathe.

If you are considering heat pump options for your home for Winter, the Perfera is worth a closer look with its unique heating features including heat boost, heat plus and floor warming. The Perfera is packed full of features:

Heavy Duty Purification

Daikin's flash streamer technology offers heavy duty air purification. The high-speed electron discharge destroys bacteria, viruses, mould and allergens at a much higher speed than most conventional air filters, leaving your air safe to breathe.

Daikin Eye

Operation is indicated with different colours and can be dimmed or turned off if required.

Heat Plus

Provides 30 minutes cosy heating by simulating radiant heat.

Floor Warming

Optimises convection by distributing hot air from the bottom of the unit.

Program Dry Function

Besides reducing humidity, this function automatically controls temperature and airflow rate and will cleverly switch into cooling mode if the room temperature rises too much.

Powerful Operation

Push the POWERFUL button on the remote control and you’ll be relieved with a cooling or heating boost for a 20-minute period, even if the unit’s already operating at high capacity.

Heat Boost

Quickly heats up your home when starting up your air conditioner. Set temperature is reached 14%* faster than a regular air conditioner. (*Heat Boost test condition: 50 class, outdoor temperature 2ºC, indoor temperature 10ºC, R/C setting: 23ºC).

Dual Airflow

Thanks to the high technology turbo fan design, Perfera Floor presents dual airflow which is unique in the market. Best for comfort!

Contemporary Design
R32 Refrigerant
Multiple Capacity Options
Flexible Control Including Online Options
Quiet Operation

If you would like to learn more about the Daikin Perfera or any other heat pump, contact The Heat Pump People today for a free consultation tel:033661823 .

Hot Water Heat Pumps / Central Heating

Tue, 18 May 2021 12:03:10 GMT

Heat & Cool Your Rooms, Underfloor Heating & Hot Water Heating - All From One System!

On average, over half of a home’s energy consumption is taken up by traditional hot water and heating, so when considering how to reduce energy costs and improve heating efficiency, it makes sense to turn to hot water heat pump technology.

Heat pump technology that revolutionised home heating in New Zealand can be just as effective and efficient at heating your home’s hot water.

How Does a Hot Water Heat Pump Work?

Just as a heat pump that heats a room in your home, the outdoor unit uses electricity to absorb available heat energy from the surrounding air and then transfers it to your home so it can provide energy efficient hot water heating and heating for underfloor or radiators.

The option of an installed hot water cylinder provides your home with hot water and integrates with the outdoor unit to create a whole home water heating and central heating solution.

Hot water heat pumps work without the need for oil, flammable gas or other hazardous substances, reducing the potential risks that these fuels can create and there is no need for a gas connection or a fuel tank.

Whole Home Central Heating & Hot Water Heating Combined

With hot water heat pump technology, whole home central heating can now be combined with hot water heating, all in one system.

These total home heating solutions provide room heating using radiators as well as underfloor heating. It is the ultimate in total home comfort.

Underfloor Heating

Radiator Heating

Radiator heating elements are the ideal solution for responsive heating that can be mixed and matched to each room. Quick to heat up as well as turn down or off, radiator heating is easy to control and manage room by room.

Renovating or New Build

There are hot water heat pump solutions ideal for new homes (as the underfloor piping can be installed during the construction phase) and for existing homes where the piping can be connected to radiators installed around the house.

Hot water heat pumps are perfect for installation in new and existing homes as their design allows them to be connected to most types of water cylinders in good condition.

Choosing The Right Solution For Your Home

The Heat Pump People are authorised dealers of Daikin’s Altherma and Mitsubishi Electric’s Ecodan hot water heat pump solutions. We will discuss, at no cost, your individual family needs and requirements and design the best tailor-made package to suit your home.

Daikin Altherma

Daikin Altherma Hydronic Heating Systems are highly flexible, energy efficient home heating systems. At the heart of the system lies an innovative air to water heat pump that provides hydronic heating and cooling all year round. Unlike traditional hot water heaters, the hot water does not stay in the storage tank, it is heated instantly as it passes through the tank.

There are several different options available to provide heating in your home and Altherma is compatible with all of them. The selected system can simply be connected to the Altherma unit. The below can be connected to your system:

• Underfloor heating: possibly the best solution for new installations, maximum comfort and efficiency due to radiated heat and unobtrusive

• Fan coils: able to heat and cool, cased or concealed units, individual control & easy installation

• Radiators: traditional heating solution, low capital cost & easy installation

Mitsubishi Electric’s Ecodan

Ecodan is an advanced heat pump system that cleverly combines the hot water heating supply for a home with energy efficient whole home central heating; all through the same system. With proven Mitsubishi Electric Technology, Ecodan is designed for New Zealand conditions; maintaining high performance during the winter months when heating is in high demand. Whether you need central whole home heating, hot water or both, Ecodan Hydrobox and Cylinder Systems can provide the perfect solution.

Packaged Cylinder System

The 200 litre Cylinder provides improved performance and fast heat-up times through the use of Plate Heat Exchanger Technology and FTC5 Control. The Cylinders are completely pre-plumbed and wired for ease of installation. The Cylinder can provide heating and hot water to your home.

Packaged Hydrobox System

The Hydrobox is primarily for space heating in the form of underfloor or radiators or a mixture. With a small footprint and sized similarly to gas hot water systems, they are a highly adaptable solution for retrofit and new builds. For systems where a 3rd Party Cylinder with a heat exchanger coil is to be installed, this can be easily catered for by adding a 3-Way Valve to the system and connecting to the FTC5 Controller.

Contact Us About a Hot Water Solution for Your Home

Want to start saving money on your electricity bill and enjoy year-round comfort? Contact us today for a free, no obligation quote on hot water heat pump solutions for your home 03 366 1823.

Are You Ready For Winter?

kerrie.fowke@yellow.co.nz (Kerrie Fowke) — Mon, 17 May 2021 10:37:10 GMT

Are You Ready For Winter?

It happens every year, but are you ready for the arrival of winter? If you are prepared for the cooler months, you are more likely to stay safe and healthy when temperatures drop.

How to Prepare Your Home

Consider these simple steps to keep your home safe and warm during winter months.

Winterise your home:

Clean out gutters & repair roof leaks
Consider installing ceiling/roof insulation & window film (it is like upgrading from single-pane to double-pane or from double-pane to triple-pane windows)
Insulate water pipes that could freeze
If upgrading your curtains, opt for thermally backed
Block drafts beneath your doors
Rodent proof your home - rodents, spiders and other pests seek shelter from the winter elements and unfortunately warm homes make the perfect refuge. Seal cracks and holes on the outside of your home, replace loose mortar and weather stripping and keep lofts, basements, and crawl spaces well ventilated and dry

Check your heating systems:

Have your heat pump system serviced professionally to make sure that it is clean, working properly and does not require any replacement parts
Continue to clean your heat pump filters monthly
Ensure your outdoor heat pump unit is free from obstructions such as leaves and shrubs
Inspect and clean fireplaces and chimneys

Safety:

If you do not have a working smoke detector, install one. Test batteries monthly

Prepare for Emergencies

Prepare for weather-related emergencies, including power outages.

Keep a small stock of food that doesn’t need cooking or refrigeration (such as tinned/packet foods) and water stored in clean containers
Keep a stock of extra pet food
Ensure that your phone is fully charged
When planning travel, be aware of current and forecast weather conditions
Keep an up-to-date emergency kit, including:

A torch and radio
Extra batteries
First-aid kit and extra medicine
Baby items; and
Cat litter or sand for icy walkways

The Heat Pump People can help you prepare for winter, if you are looking for a new heat pump to keep the family cosy, or a service and clean of your existing system to be winter ready, call us today on ( 03) 3661823

How to Care for Your Heat Pump

kerrie.fowke@yellow.co.nz (Kerrie Fowke) — Mon, 15 Mar 2021 08:33:27 GMT

In the video below, Craig, a trained Air Conditioning Technician explains what you can do at home to care for your heat pump system.

Every 5-6 weeks it is a good idea to clean your heat pump filters, this might involve vacuuming them or rinsing them off with a hose in the garden.
Ensure there is nothing trapped in your louvres.
Ensure nothing is impeding your indoor unit airflow such as a bookcase, chair or sofa.
Ensure nothing is blocking your outdoor unit airflow such as leaves, bushes and debris.
Get a professional annual service, check and clean of your complete heat pump system.
A professional service includes checking that the system is working mechanically and electronically well, checking and cleaning filters, searching for faults, flushing drain pans and coils, checking fan motors, checking operating temperatures and pressures, checking pipework and insulation and cleaning the system.

If you would like to book a heat pump service, call the team on tel:033661823.

Proximity Sensor

kerrie.fowke@yellow.co.nz (Kerrie Fowke) — Tue, 02 Mar 2021 23:28:59 GMT

Proximity/Infrared Human Presence Sensor

Proximity, infrared human presence or intelligent eye is the name of the infrared sensor in a modern heat pump or air conditioner which detects human movement in a room. It may also be known by other names depending on the particular brand.

If no one is in the room for more than 20 minutes, the operation automatically changes to energy saving operation.

When people are in the room, the unit will be in normal operation (whilst it is detecting movement ). When no one is in the room, say after 20 minutes of inactivity the system will start its energy saving operation. The set temperature will shift 2 degrees (–2°C in HEAT / +2°C in COOL / +2°C in DRY operation from set temperature) until someone is back in the room when the unit will sense this and return to its normal operation.

Craig, one of The Heat Pump People's trained technicians discusses the proximity sensor in the first of our Comfort Series videos below.

This is a very useful mode, especially if you have forgotten to turn your heat pump off and wish to save energy. It is worth noting however, that if you do not realise that your heat pump is on this setting, you may think it is faulting whilst it ramps back up after you return to the room. It is always best to check your remote settings to see what the system is set to.

If you believe your heat pump is not working correctly or you would like to talk to one of our team about purchasing a heat pump with a proximity sensor, call tel: 03 366 1823 today.

Remote Quick Start Guide | Daikin

Thu, 01 Oct 2020 04:34:51 GMT

Remote Quick Start Guide

Step 1

Turn your Heat Pump on using the ON/OFF button

Step 2

Select the desired mode by pressing the MODE button repeatedly

Step 3

Set your desired temperatures by using the up and down arrows for the TEMP button

Step 4

Adjust the Fan speed

Each pressing of the FAN button changes the airflow rate setting in sequence.

Troubleshooting Heat Pumps

Remote control not working
If your remote-control screen goes blank or the heat pump does not seem to respond, change the batteries (slide the front panel down and off to reveal the battery compartment)
Green Blinking Light
This usually indicates a fault, call 03 366 1823 for further guidance/diagnosis appointment. Do check that your filters are cleaned and there are no obstructions to air flow at the indoor or outdoor unit
Unit Not turning on
Check that the outdoor isolator switch close to the outdoor unit has not been switched off, if not, check the circuit breakers on the switchboard
Indoor unit stops working on a cold morning or system makes a gasping air noise
The system is likely to be in defrost mode. The outdoor unit will be working whilst defrost mode and the indoor should start within 15 minutes

Servicing Daikin Heat Pumps

The Heat Pump People is an authorised dealer for Daikin heat pump systems in Christchurch, and the wider Canterbury region. We provide full service and preventative maintenance options for Daikin heat pumps & air conditioners for maximising the life of your equipment, ensuring full efficient operation, reducing call outs, providing early warning for potential repairs and protecting your warranty.

How often you service your system will depend upon the frequency of usage, the demand on the unit, and the conditions the heat pump is exposed to. Our team can advise you on the best frequency for your equipment and environment.

Book a service for your Daikin heat pump today, give us a call on 03 366 1823 .

Parts & Repairs for Daikin Heat Pumps

The Heat Pump People provide air conditioning repairs throughout Christchurch. Our dedicated technicians diagnose faults and resolve problems throughout a very extensive range of heat pump and air conditioning systems. If your air conditioning system is faulty, it could have a serious impact on your comfort levels, efficiency of the equipment and running costs.

Give us a call today to discuss the repair and parts availability for Daikin Heat Pumps on 03 366 1823 .

Heat Pump Pros and Cons

Thu, 20 Feb 2020 08:10:58 GMT

Heat pumps are an excellent, energy efficient way of heating and cooling your home but like any heating and cooling system, they have their pros and cons.

Heat Pump Pros and Cons

Heat pumps are an excellent, energy efficient way of heating and cooling your home. Rather than generating hot or cool air, it moves hot and cold air from one place to another to achieve the desired temperature. This system is ideal for most Christchurch homes.

How Heat Pumps Work

During the summer, your heat pump cools your home by extracting heat from inside your home and moving it outside. During winter, it does the opposite and draws heat from the outside air. This is achieved using refrigerant that circulates through heat exchanging coils by an electric pump and compressor. The process is similar to how a refrigerator works.

People often wonder whether this process works during winter when there is seemingly no heat to extract from the air. While some heat pumps are less effective in extreme temperatures, there is always heat to extract from the air. To keep your heat pump running economically, it’s a good idea to keep it running at low temperatures of between 16ºC to 21ºC. To ensure you have the most effective heat pump for the Canterbury region that you live in, talk to The Heat Pump People and they can guide you to the most suitable solution.

Heat Pump Pros

Heat pumps have a number of great advantages:

● Reduced energy costs

● More efficient use of energy

● Instant heat and cooling

● Costs of heat pumps/air conditioners have lowered over recent years

Heat Pump Cons

Heat pumps do have some points to consider:

● The initial outlay is higher than say a fan heater (although the power consumption is far more efficient)

● Ducted systems do require roof space, which is not available in all homes

● Old heat pump units can be noisy and inefficient (new heat pumps are generally very quiet)

● Wall space needs to be available for a single split high wall or floor console option

Importance of Getting the Right Heat Pump

Many of the downsides can be mitigated by ensuring you choose the right heat pump model for your space and talking to The Heat Pump People at the beginning of your search or new house planning. The size and type of heat pump you require depends on the climate you live in, your ceiling height, how many windows there are and how big the space is that the heat pump needs to warm and cool.

Good quality heat pumps are capable of performing in cold Canterbury conditions and we are able to advise you which system will best suit your needs. Placement is another essential factor. The outside unit needs to get as much winter sun as possible and have access to good airflow. Plants and other debris around the outside unit will affect its ability to function optimally.

Contact Us for Heat Pumps, Christchurch’s Trusted Experts

The Heat Pump People are passionate about providing the finest in heat pumps and air conditioners to our clients. Our skilled technicians provide fully comprehensive servicing to a wide range of heat pumps throughout Christchurch. If you have any questions about custom heating and cooling solutions or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823 . Alternatively, you can reach us through our online contact form.

Heat Pump Breakdowns

Thu, 16 Jan 2020 04:21:20 GMT

What To Do If Your Heat Pump Breaks Down

Heat Pump Breakdowns

Once a heat pump or air conditioning unit has broken down, it is not recommended that you try to fix it on your own. Instead, a professional should assist you. However, you can help prevent unnecessary breakdowns with regular maintenance. In this article, we explore the subject of heat pump breakdowns.

Regular Maintenance

Regular maintenance is key to stopping your unit from breaking down early. Although it is recommended that full maintenance checks be carried out by professionals, there are still regular maintenance elements which you can carry out yourself.

Firstly, keep your outdoor area free of leaves and check your unit for debris. This will ensure that your airflow will be clean and unimpeded. The other key factor is filter maintenance. For residential units, reviewing and cleaning your filters yourself is recommended. Regular cleaning will keep your filters working well.

For more information on how to care for your heat pump and clean filters at home, check out our Comfort Series tips.

Alongside the maintenance which you can carry out yourself, it is recommended that you have an annual service maintenance with a trained technician. This will help the technician check for any faults which you may not be able to see.

Common Problems

Dripping Water

During the summer months when your heat pump is operating in cooling you may experience dripping water (water leaking) from the indoor unit. This can be caused by a number of different things and a qualified technician will be able to investigate and confirm the cause. Common causes include overflowing drip drays, disconnected drains, drains not having the correct fall to drain or failed condensate pumps.

Remote Control Batteries

If your unit isn’t responding correctly to your remote control, try changing the batteries.

If your screen is flickering, fading or generally not responding to your commands, this is also a sign that the batteries should be checked. When the batteries are changed, the heat pump will need to have any programmes/timers reset, as it will revert to its factory settings. If you change one battery at a time, you can avoid this. If the new set of batteries don’t seem to fix the problem, try another set. It is amazing the amount of times our technicians find faulty (new) batteries.

Noisy Heat Pump

If your heat pump is making gargling or exhaling noises, it likely means that a defrost cycle is running. The heat pump may also stop operating for a time and blow out cooler air. This shouldn’t worry you – but make sure you do not turn your unit off whilst this is happening.

However, if these noises continue for an extended period of time, we recommend calling a trained technician to investigate the problem, especially when it is not cold outside. The Heat Pump People have a number of technicians able to diagnose and repair faults, including part replacements, across a wide range of brands.

Broken Down

Even with regular maintenance, a heat pump may break down. In this case, the best thing you can do is make an appointment with a trained technician, who will be able to identify and address the problem.

Does Your Heat Pump Need Fixing?

The Heat Pump People are passionate about providing the finest in heat pumps and air conditioners to our clients. Our skilled technicians provide fully comprehensive servicing to a wide range of heat pumps throughout Christchurch. If you have any questions about custom heating and cooling solutions or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823 . Alternatively, you can reach us through our online contact form .

Heating and Cooling When Building

Mon, 12 Aug 2019 00:00:00 GMT

Heating and Cooling When Building

Effective heating and cooling systems are crucial to install during the building process. The Heat Pump People have a variety of options available, and we are here to guide you through when they should be installed during the building process.

When to Consult

Although heating and cooling solutions may not be the first thing you consider when you start planning your home, effective heating and cooling is an important factor to consider in any new build.

The Heat Pump People have experience with designing and installing energy-efficient single -split, multi-system , ducted and VRV heating and cooling solutions. We recommend contacting us during the planning stage. This way, you can be sure that the solution you choose will suit the rest of your new home.

The Options Available

When it comes to a new home, there are a variety of options available. Heating and cooling systems come in single room systems and multi-room systems. If you are looking to heat and cool only one room or area, a single room system is recommended. If you are looking to control the temperature of your entire home, a multi-room system , such as a ducted uni t, may be better suited to your needs.

What to Consider

When choosing which system is better suited for your new home, consider the following questions:

How many rooms will you need to cool and heat?
There is always an indoor and outdoor installation element? Do you prefer invisible units, wall mounted units, or floor units?
What is your budget?
How much o utside space do you have for one or more outdoor units?

These will help you better find the system for your new home.

When to Install

Choosing when to install your heating and cooling system depends on the system which you have chosen. During your planning stage, this will be discussed with the designer of your system , and they will help advise you as to when the unit should be installed.

Some systems may have the pipework and electrical cabling installed before the walls and plastering are completed for instance . Doing this in advance will remove any visible cabling or conduit internally . The other half would be completed after the completion of the painting work . This part work generally involve fitting the outdoor and indoor units of your air-condition ing system inside your home – assuming you have chosen a unit that is visible. However, the process depends on the system you’ve chosen and your particular home .

Contact Us for Advice on Heating and Cooling Systems

The Heat Pump People are passionate about providing the finest in heat pumps and air conditioners to our clients . Our skilled technicians provide fully comprehensive servic ing to a wide range of heat pumps throughout Christchurch. If you have any questions about custom heating and cooling solutions or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823 . Alternatively, you can reach us through our online contact form .

Regular Maintenance For Your Heat Pump

Tue, 09 Jul 2019 00:00:00 GMT

Regular Heap Pump Maintenance

As with any product, heating and cooling systems require regular maintenance . If done properly, it can keep your heat pump running in good condition for as long as possible . In this article, we explore what regular maintenance entails and its benefits.

What Does Regular Maintenance Entail?

Although it is not possible for you to carry out a full maintenance check yourself, there are some things which you can do to keep your unit functioning well. The first involves keeping the outdoor unit free of vegetation. This keeps airflow free and unimpeded. We also recommend keeping the unit free of leaves. This check can be done monthly.

One of the most importance parts of maintaining your heat pump involves filter maintenance. For a commercial unit, the quarterly check will review and clean your filters. For a residential unit, you can clean and review your filters yourself. We recommend you do this monthly, as filters become dirty quickly and this impacts on air quality. Maintenance may also involve filter replacement. However, unless they are damaged, filters do not require replacement. They simply require regular cleaning.

For residential units, heat pumps generally require a service annually after the first two years . Commercial systems should be serviced annually with a thorough maintenance check, alongside three quarterly filter checks.

Benefits of Regular Maintenance

Periodic maintenance, when performed by a skilled technician, can have a variety of lasting benefits. Regular maintenance improves the performance of your system. It ensures that everything is functioning as it needs to be, which improves efficiency and energy costs whilst also improving the air quality.

Regular maintenance also contributes to the extended life of your equipment. It allows for early diagnosis of potential failures before they occur. It also ensures that any minor problems are rectified quickly.

Who Can Maintain

For some aspects of maintenance, you will be able to maintain your unit yourself. However, it is recommended that you arrange maintenance service visits with skilled technicians to have a qualified person check your unit and ensure there are no problems with it at least annually . This is especially recommended for commercial units as workplace safety rules and regulations apply.

We recommend creating a maintenance plan with expert technicians so that you can ensure you are having regular maintenance visits and keeping your unit functioning as it should.

Have Questions About Heating and Cooling System Maintenance?

The Heat Pump People are passionate about providing the finest in heat pumps and air conditioners to our clients . Our skilled technicians provide fully comprehensive servicing to a wide range of heat pumps throughout Christchurch. If you have any questions about custom heating and cooling solutions or about our services and how we can help you, feel free to contact us today. We are available to call on 03 366 1823 . Alternatively, you can reach us through our online contact form .

Split Heat Pump Systems

Sat, 22 Jun 2019 00:00:00 GMT

Split Heat Pump Systems

The Heat Pump People offer the finest in heating and cooling systems which are made up of two predominant systems: sing le room and multi-room systems . We explore these two systems in the article below.

Single Room Heat Pump

Their Use

A single room heat pump provides a heating and cooling solution to one specific area or room such as a bedroom, lounge or main living area.

Their Construction

Single room systems have an internal and external unit. The external outdoor unit contains a compressor, which is located outside. The internal unit contains electrical controls and, depending on the setting of the unit, a fan which cools and heats by circulating air. The internal unit is mounted either on the floor or high on the wall inside the home or area. A cassette unit may also be a one room option (cassette sits in the ceili ng and has an outdoor unit, though less common in a residential setting they are an option)

The Two Styles

Single room heating and cooling systems come in two main styles: wall-mounted and floor console. Mention cassette systems?

Wall mounted heat pumps are positioned high on the wall so as not to disturb the rest of the room. They come in a range of styles and produce minimal noise. All in all, they are efficient and unobtrusive.

Floor consoles are mounted on the floor and can be recessed into the wall for minimum impact on the space.

Their Benefits

For someone looking to heat or cool only one room or area, the split system room heating system provides a great solution. It is energy efficient, fast and has a variety of available styles.

Multi-Systems

Their Use

Multi-systems are ideal for buildings which require the te mperature control of multiple rooms with individual control s in each room .

Their Construction

Multi-split systems operate in the same way that single split systems do. Their difference is that they have more than one indoor head.

A multi-split system can also combine a variety of air conditioning units, including wall, floor and ceiling mounted .

The Main Styles

Multi-systems come in two main styles: ducted heat pumps and VRF and VRV systems. This is incorrect terminology. A multi-system does not include ducted or VRVs etc. a multi-system is as I described above. What is being listed h ere are multi-room options rather than multi-systems which is a specific product .

A ducted heat pump is ideal for both home and commercial spaces. A single interior unit is fitted either into the ceiling or under the floor and air is driven through insulated ducts to vents to provide air conditioning. It may also Be link ed to a fresh air ventilation system .

The benefits of the ducted heat pump is that all hardware is out of sight, and yet the system still offers zone control options (d epending on the system purchased) , so control over the degree in which rooms are heated and cooled is available.

A VRF (variable refrigerant flow) or VRV (variable refrigerant volume) air conditioning system is recommended for larger commercial spaces. They provide both heat pump and heat recovery and allows them to provide heating and cooling simultaneously to different areas, which is why they are ideal for large spaces with lots of rooms.

Their Benefits

Multi-systems are useful for buildings with limited ducting or outdoor space as they are able to be connected and controlled individually to maintain individual temperatures in each room.

Contact Us About Single Room, Split and Multi Room Heating and Cooling Systems

The Heat Pump People are passionate about providing the finest in heat pumps and air conditioners to our clients . Our skilled technicians provide fully comprehensive servic ing to a wide range of heat pumps throughout Christchurch. If you have any questions about custom heating and cooling solutions or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823 . Alternatively, you can reach us through our online contact form .

The Beginners Guide to Heat Pumps

Thu, 13 Jun 2019 00:00:00 GMT

The Beginners Guide to Heat Pumps

If you’re new to heat pump installation, you may have a few questions. The Heat Pump People can guide you through all aspects of heating and cooling systems . Here is a beginners guide to get you started.

How Does a Heat Pump Work?

Heat pumps have a misleading name as they can also cool rooms. In heating mode, a heat pump does not create new heat, but rather moves available heat from one space to another. In cooling mode, the heat pump absorbs the heat from the room and expels it into the outside air.

Therefore, a heat pump is an effective solution for both commercial and residential customers alike.

How Do I Choose The Right Heating Or Cooling Solution For Me?

When faced with a variety of choices, it is common to feel overwhelmed. However, before you become too stressed, ask yourself a few questions:

What is the size of the area I wish to heat or cool?
What is the level of insulation?
Where can the heating or cooling solution be located in the room?

Having a clear answer to these questions will help you decide which heat pump or air-conditioner will be suited to your needs.

Installation and Warranty Questions

The length of installation depends on the system being installed. However, it can take anywhere from four hours to a full day. The warranty for a new heat pump in New Zealand is generally between five and six years.

Is A Heat Pump Energy Efficient?

Heat pumps move heat from one place to another and as such, the energy required is used to run the compressor. For this reason, heat pumps are one of the most energy efficient heating solutions available using approximately 1Kw to create 4kW of heat, which has been verified by the Energy Efficiency Conservation Authority .

Looking for a High-Quality Modern Heating and Cooling System?

The Heat Pump People are passionate about providing the finest in heat pumps and air conditioners to our clients . Our skilled technicians provide fully comprehensive servic ing to a wide range of heat pumps throughout Christchurch. If you have any questions about custom heating and cooling solutions or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823 . Alternatively, you can reach us through our online contact form .

Cheap vs Comprehensive Heat Pump Servicing | The Heat Pump People

Mon, 27 May 2019 00:00:00 GMT

Cheap Heat Pump Servicing vs Comprehensive Heat Pump Servicing

Like any type of heating and cooling system, it’s important to keep your heat pump well maintained to ensure its working at its best and will continue to do so for as long as possible. It’s ideal to get your heat pump serviced every year after the second year by a qualified professional. If you live near the sea or an environment that contains a higher level of contaminants, you may need to get yours serviced more often.

The emphasis on getting a comprehensive service by a qualified professional is particularly important. There are some cheaper service offerings, but these are best to avoid for a number of reasons.

The Problem with Cheap Servicing

Cheap heat pump maintenance services are often offered by people who provide all-round handyman type work or those who maintain other kinds of air conditioning systems. However, it pays to have someone who understands the components and functioning of your heat pump in detail as they will be the ones who can diagnose issues early and intervene before they escalate into costlier issues.

Cheap heat pump servicing tends to only entail a general cleaning of the inside components without checking the components and diagnosis potential problems. Even if they can diagnose potential issues, they are unable to replace the necessary parts or quote for a replacement system. This means you may need to get someone else out anyway who can do that, resulting in further costs for additional visits. If an unqualified person undertakes repairs or replaces components with non-genuine parts, it can also affect the warranty of your system.

The Advantage of a Comprehensive Heat Pump Servicing

Preventative maintenance by qualified professionals like the team at The Heat Pump People guarantees that any potential issues are flagged and the system is thoroughly cleaned without damaging components.

A comprehensive service should involve:

● A full clean and disinfect of the system coils where required
● Checking the current draw of compressor motors
● Checking refrigerant charge
● Checking and cleaning evaporative surfaces and drain lines
● Replacing filters if required
● Cleaning supply and return grilles and making sure they're not blocked
● Keeping plants and other vegetation trimmed back from the outdoor unit
● Checking fan motors, blades, bearings, electrical connections, controls, air filters and grills.

This is in contrast to a cheaper service which may only involve cleaning the air filters. This kind of comprehensive service improves the performance of your system, improves efficiency, improves the air quality inside and contributes to an extended life for your system.

Looking for Heat Pump Servicing in Christchurch?

The Heat Pump People installs residential air conditioning systems in properties throughout Christchurch. We also provide heat pump repair and maintenance services. If you are looking for the best heating and cooling systems speak to our team about our custom heat pump and air conditioning solutions .

Get in touch with our friendly team today by calling 03 974 0752 or contact us online .

Good Tips to Keep Your Home Cool Over Summer | The Heat Pump People

Fri, 10 May 2019 00:00:00 GMT

Good Tips to Keep Your Home Cool Over Summer

While a rare occurrence in temperate areas of New Zealand like Christchurch, when the temperature starts hitting 30 degrees, summer can be uncomfortable. Many of us use air conditioners and fans to keep our homes cool. If you prioritise energy efficiency, one of the best investments you can make is a heat pump, which is both a heating and cooling system in one. Even when using a heat pump, there are many other ways you can help to keep your home cooler.

Windows

In many places in New Zealand, it often cools substantially during the night over summer. Prop the windows open once the sun goes down to fill your home with cool air. When the sun rises and the temperature along with it, close your windows and keep your blinds or curtains down, especially on the sides of the house getting direct sunlight.

Up to 30 per cent of unwanted heat coming into your home is through the windows, so it’s well worth the effort. To make the effect greater, get light coloured blinds that will reflect the sun’s heat rather than absorb them. Other good measures are installing awnings to prevent direct sunlight heating your windows and shade sails above outdoor areas leading inside, such as outside a sliding door to the backyard.

Appliances

Besides windows, the other biggest source of unwanted heat in the home is appliances. Laundry machines, dryers and dishwashers all disperse heated air into the house. If you do need to use these machines, aim to not use them during the hottest parts of the day. Using them at night is the best approach.

Of course, your oven and stove are also big culprits for generating heat in your home. Once again, avoid using these during the hottest times of the day. For example, make a sandwich or a salad or something else that doesn’t require use of an appliance for lunch. Alternatively, use the grill, microwave or an outdoor barbeque.

Greenery

Having trees, vines, shrubbery and other green life around your house is a great way of keeping direct sunshine off your walls and roof. Green life actually cools the air around them as well by releasing oxygen, gas and water as sunlight hits. As the water evaporates, it absorbs the surrounding heat.

Looking for Heat Pump Services in Christchurch?

The Heat Pump People provides and installs residential air conditioning systems in properties across Christchurch, as well as providing heat pump repair and maintenance services. Our team of experts will happily advise the clients about the best heating and cooling systems. Chat to us about our customised heat pumps and air conditioning solutions or about any other queries you may have.

Call now on 03 974 0752 or contact us online .

What Does an Air Purifier Do? | The Heat Pump People

Wed, 10 Apr 2019 00:00:00 GMT

What Does an Air Purifier Do?

An air purifier eliminates the number of contaminants in the air in an indoor space. We spend a huge proportion of our time indoors, whether at home or at work, school, restaurants and other commercial and public buildings. Unfortunately, the air inside indoor spaces can be five times more polluted than the air outside according to studies.

Poor indoor air quality can sometimes lead to a host of health issues from headaches, nausea and general discomfort to eye, throat, nose irritation and much more. The biggest problem with indoor air pollution is that we don’t know exactly what long term effects it has. An air purifier eliminates some of the known and potential health risks associated with poor indoor air.

How Does an Air Purifier Work?

Air purifiers use High Efficiency Particulate Air (HEPA) filters to capture 99.95 per cent of common airborne particles. Modern, effective air purifiers can capture allergens as small as 0.1 micrometres. This is tiny compared to a human hair, which is around 70 micrometres. Air purifiers eliminate airborne particles as well as bacteria and odours, contributing to a healthier more comfortable environment in your home.

What’s in the Air Exactly?

Mould, dust, pollen, pet allergens and other airborne particles are just some of the pollutants you could be breathing in at home. Wood burning in fireplaces and stoves emit carbon and coal dust, while foam in some couches can slowly releasing harmful gas. Carpets and rugs can also emit volatile organic compounds throughout their lifetime, whether brand new or decades old.

Daikin Air Purifier

Daikin produce top of the line air purifiers that use an advanced multi-layer filtration technology while operating at ultra-quiet sound levels of 16dBA. Contaminants in the air are filtered through six different layers:

Streamer Discharge Unit, which enables oxidative bacteria decomposition
Prefilter, which captures larger particulates such as dust and allergens
Plasma Ioniser, which charges any dust and pollen making it easy to collect
Electrostatic Filter, which catches ionised dust and pollen
Titanium Apatite Deodorising Filter, which captures microscopic particles, decomposes odours and deactivates bacteria
Deodorising Catalyst Filter, which decompose ant remaining formaldehyde and odours, keeping your air clean, fresh and odour free.

Don't compromise on health and comfort. By using a quality air purifier from a trusted brand like Daikin, you can be sure you enjoy a quality product.

Looking for Air Purification in Christchurch?

Interested in getting a Daikin Air Purifier? At The Heat Pump People , we supply air purifiers and the finest quality heating and cooling systems to suit all properties throughout Christchurch. If you have any questions about our air purifiers or customised heat pump and air conditioning solutions , feel free to contact us today.

Get in touch with our friendly team today by calling 03 974 0752 or contact us online .

How to Clean Heat Pumps | The Heat Pump People

Thu, 21 Mar 2019 00:27:25 GMT

How to Clean Heat Pumps

Heat pumps are an excellent heating and cooling system , however, they require regular cleaning to perform at their best. A lack of cleaning can cause the heat pump filter to be blocked. When this happens, you may notice that not as much air is getting pushed into your home by the pump. In the process of sucking air from outside and blowing it inside, it also sucks in other contaminants which get caught in the filter.

You should clean your heat pump filter every 4 to 12 weeks depending on how much your use your heat pump. It’s simple to check your filters to see whether there is dust and dirt present. Cleaning the filters is a very easy job that you can do yourself. Below is a simple step by step guide.

Remove the Cover

Turn your heat pump off and then remove the cover. If your heat pump is mounted high on the wall, you may need to use a chair or step ladder. The cover can be removed by gently tugging on the hinges, which are often located on the side.

Remove the Filters

The air filters are there to capture pollutants from the outside air before pumping cool or warm air into your house. This is where dust, dirt and pollen build up. On most models you should be able to lift the filters up and out towards you using a little tab.

Cleaning the Filters

The best way to clean your filters is to use a vacuum cleaner to suck the dirt, dust and pollen off. If your vacuum cleaner has a special fitting for cleaning fabrics, you should use that. The filters are quite fragile and prone to ripping so it’s important to clean them gently. If you do rip them, you can usually get replacements from your manufacturer (depending on the manufacturer and age of the unit).

Clean the Inside of the Heat Pump

Lightly vacuum the coils and the inside of the heat pump behind the filters to remove any remaining contaminants inside the system. Once again, a bush fitting for your vacuum works well for this. It’s essential that you are gentle while cleaning and are careful not to knock any components around as you don’t want to damage any of the inner mechanics of the heat pump. You may also want to wipe down the fins and other plastic components with a damp cloth.

Replace the Filters and Cover

Slot your air filters back into the heat pump using the tabs. There should be grooves to help you determine whether the filters are sitting in the right position. Once that’s done, replace the front cover again, using the hinges and slots as a guide to correctly place it.

Looking for Heat Pump Services in Christchurch?

At The Heat Pump People , we install residential air conditioning systems to suit all properties throughout Christchurch as well as providing heat pump repair and maintenance services. Our team will happily provide information about providing the finest quality heating and cooling systems to our clients. Get in touch to learn more about our customised heat pumps and air conditioning solutions .

Speak with our friendly team today by calling 03 974 0752 or contact us online .

How Long Do Heat Pumps Last? | The Heat Pump People

Mon, 11 Mar 2019 00:00:00 GMT

How Long Do Heat Pumps Last?

Heat pumps are one of the best heating and cooling systems available due to their effectiveness, energy efficiency and long lifespan. Good quality heat pumps manufactured, installed and maintained by experts should have a reasonable lifespan.

However, a number of factors can affect the lifespan. Depending on where you live, how you use your heat pump and how well maintained it is, your heat pump may have a longer or shorter lifespan.

What Affects the Lifespan of Your Heat Pump?

Proper usage along with regular inspection and maintenance is essential for ensuring your system operates normally for as long as possible. All systems need to be well maintained from approximately 1-2 years onwards, depending on their usage. Important maintenance and care include:

● Ensuring coils are kept clean
● Cleaning the fins on the outside condenser unit
● Ensuring plants do not grow within 18 inches of the outdoor unit
● Cleaning or replacing air filters regularly according to manufacturer recommendations

Environmental factors can also cause premature failure. For example, ice can build up on the outdoor coil and impede the heat pump’s ability to generate heat. You need a heat pump with a good defrost cycle that can operate in Canterbury’s specific temperatures to prevent this. A reputable provider will take the surrounding environment into account and tailor an appropriate solution.

Signs Your Heat Pump Needs to Be Replaced

Even a well-maintained system will eventually begin to fail. Sometimes it can be repaired or have a part replaced and continue functioning well for a few more years. Other times, it may be better to replace the unit. Common signs that a heat pump needs major repairs or replacing include:

● Diminished air flow (despite regular maintenance)
● Blowing air that is inconsistent to temperature settings
● The unit switches itself off randomly
● The unit has difficulty getting started
● Dramatic increase in energy bills
● Strange smells or sounds such as screeching, grinding, rattling, buzzing or ticking

If your heat pump requires frequent repairs and is out of warranty, continuing to repair it may be most trouble and cost than it’s worth. If your system is over 8-10 years old, you may be much better off getting a newer model which will work better as well as being more energy efficient and will come with a new warranty period.

Looking for Heat Pump Services in Christchurch?

At The Heat Pump People , we install residential air conditioning systems to suit all properties throughout Christchurch, as well as providing heat pump repair and maintenance services. We are passionate about providing the finest quality heating and cooling systems to our clients. Please speak to our team about our heat pumps and air conditioners and how we can help you.

Get in touch with our friendly team today by calling 03 974 0752 or contact us online .

Heat Pump Running Cost - Summer vs Winter | The Heat Pump People

Wed, 20 Feb 2019 00:00:00 GMT

Heat Pump Running Cost - Summer vs Winter

Heat pumps are one of the most efficient heating and cooling systems available. This is because they transfer hot and cold air rather than generating it. While this helps them run at a lower cost compared to other solutions, running costs can still fluctuate. In winter, your use of the heat pump and therefore your power consumption may increase and if you are in sweltering heat during summer, you can also experience a spike in running costs. Reducing these running costs is all about operating your heat pump in a way that is most efficient and economical.

Economical Heat Pump Operation

There are a number of ways you can reduce the running cost of your heat pump in summer and winter, such as:

Keeping your heat pump setting low (between 16ºC to 21ºC)
Not setting your heat pump to maximum
Cleaning your indoor and outdoor heat pump filter regularly
Keeping the outdoor unit clear of debris
Having the system professionally maintained annually
Only heating or cooling the space you are using
Turning your heat pump off when not in use
Closing doors, windows, curtains etc.
Ensuring your house is well insulated
Using the timer function to heat or cool a space 15 minutes before you use it

Choosing the Right Heat Pump Model for Your Space

Having the right type and size unit for your space is crucial. If your heat pump is too small, it will use more energy to heat or cool the space. If it’s too large, you will have to keep switching it off to prevent overheating. The size and type of heat pump you need depends on the level of insulation, how many windows there are and climate.

Some heat pumps don’t perform as well in the cold. If you’re in an area that drops to below -5ºC outside, you will need a heat pump that is built to perform in those conditions. Placement is also important. The outside unit needs good airflow and as much winter sun as possible. It needs protection from elements that might cause corrosion like sea spray.

Looking for Heat Pump Services in Christchurch?

At The Heat Pump People , we install, repair and maintain residential and commercial heat pump systems to suit all properties throughout Christchurch. We are passionate about providing the finest quality heating and cooling systems to our clients. If you have any questions about our heat pumps and air conditioners and how we can help you, feel free to contact us today.

Get in touch with our friendly team today by calling 03 974 0752 or contact us online .

The Importance of Custom Heating and Cooling Solutions | The Heat Pump People

Wed, 23 Jan 2019 00:00:00 GMT

The Heat Pump People Explain the Benefits of Custom Heating and Cooling Solutions

All spaces are different, which is why it is important to invest in customised heating and cooling solutions. The wrong type of installation could lead to uneven temperatures in your home or office, insufficient air flow or expensive rectification work.

Control

In a commercial area, it is important to ensure that you can control your surroundings. This involves adjusting temperature and airflow. Not all heating and cooling solutions are able to offer the amount of control that a commercial space requires.

A custom heating and cooling solution may offer you a greater level of control. For example, you could set centralised control panels and turn on equipment in different areas at specific times or control temperature settings if required.

Design

Along with controlling the actual function of your unit, creating a custom-made solution will give you more control over the design and aesthetics. This may involve choosing a unit that creates less noise, fits the style of the interior or one that is able to be placed out of sight or in a more serviceable location.

Efficiency

Effective heating and cooling requires understanding how your rooms are configured and how each space is getting used. A system will not operate efficiently unless it’s installed without considering important aspects such as the size of the area you wish to heat or cool, the local climate, the number of windows in the area, the amount of insulation in the walls and where the unit could potentially be placed.

Depending on these factors, your heating or cooling system will need to be a particular size and be placed in the ideal location. An undersized unit will be ineffective in bringing the room to the desired temperature while an oversized unit will turn off and on frequently, causing greater wear and tear and potentially use more power than necessary.

Minimising Costs

Not every heating and cooling unit will be suitable for a commercial space. Using one that is too small for the area will mean that you are not able to adequately control the temperature in the area and will result in overworking the system, shortening its lifespan and causing breakdowns.

Long-Term Savings

The best way to ensure that the temperature control capacities are suitable for your space is by creating a custom designed solution. This doesn’t need to be a costly exercise. Obtain a no-obligation, free quotation from The Heat Pump People to ensure your new system is the right system.

Under or oversized heating or cooling systems constantly run and can counteract savings by cycling on and off repeatedly. A custom-designed solution ensures your system is the right size for your space (which plays a crucial role in how much energy or heat the unit can produce) and makes allowances for upcoming growth or changes.

Talk to The Heat Pump People

The Heat Pump People are passionate about providing the finest in heating and cooling technologies to our clients . If you have any questions about custom heating and cooling solutions or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823. Alternatively, you can reach us through our online contact form .

Allergy-Friendly Options for Your Cooling This Summer | The Heat Pump People

Mon, 07 Jan 2019 00:00:00 GMT

The Heat Pump People Investigate Allergy-Friendly Air Conditioning Options

There is nothing more helpful than an air conditioner when trying to survive the summer heat. However, for those of us with allergies, it can feel uncomfortable to have the air conditioner on.

Fortunately, there are allergy friendly air conditioners available. In this article, we explore some allergy-friendly options for cooling this summer because allergies shouldn’t lead to us not having the ideal temperature at home.

What Causes A Reaction?

Before we take a look at the options available, it helps to understand exactly what causes an allergic reaction, so we know how to prevent it. A possible cause of an allergic reaction is owning an air conditioner that recirculates dust and other pollutes throughout the home.

This may be due to an older model that lacks purifying and humidifying features, but also due to infrequent maintenance. No matter which model you purchase, it is important to ensure it is clean and well maintained.

Daikin Split Systems

The Daikin Split System model is one of the best allergy-friendly options available on the market. It comes recommended by the Asthma + Respiratory Foundation New Zealand's Sensitive Choice® program. Unique to the industry, their US7 model has extra allergy features including humidification.

Daikin also has an air purifier (not a heater or cooling system but an independent unit) that can be a good addition to any home with any system for those suffering from allergies.

Air Purifying Filter

Daikin split system air conditioners come with an in-built air purifying filter, which reduces dust, allows for a more balanced temperature, keeps mould at bay while also absorbing and removing many bacteria and viruses.

Considering that air is trapped and sealed inside an air conditioner, it is vital to be able to somehow clean it. This is why the air filter plays such an important role in keeping an air conditioner allergy-friendly.

Mitsubishi Electric

Mitsubishi Electric is another brand that offers allergy-friendly options, particularly in the split-system air-conditioner area.

Easy to Clean

Mitsubishi’s wall mounted air conditioners allow for the removal of the front panel and air flow vents, which makes it easy to clean. This prevents the build-up of dust and microbes that pollute the air and flares allergic reactions.

Temperature Control

The most common allergy triggers are dust and mould. These are exacerbated by irregular cleaning, high humidity and constantly fluctuating temperatures. Keeping clean and controlled humidity levels and airflow is one of the best ways to control and counter that. Like Daikin models, Mitsubishi offers the ability for users to set limits and timers, both manually and electronically through Wi-Fi.

Contact Us Today

One in four people suffers from allergies relating to dust and airborne microbes. If you are one in the four, it is important to purchase an air conditioning unit that will help ease your life rather than add to its stressors.

The Heat Pump People are passionate about providing the finest in heating and cooling technologies to our clients . If you have any questions about allergy-friendly air conditioning options or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823. Alternatively, you can reach us through our online contact form .

Relocating Your Heat Pump | The Heat Pump People

Fri, 21 Dec 2018 00:00:00 GMT

The Heat Pump People Take You Through the Process of Relocating Your Heat Pump

Renovations or redecoration may require you to relocate your heat pump. In this article, we explore how to best relocate a heat pump. Renovators might consider moving the heat pump themselves. However, it’s important to keep in mind that this task should only be undertaken by a professional.

Why Relocate or Disconnect?

People choose to move their air conditioner for a number of reasons. They may wish to redecorate or relocate walls. The heat pump may currently be obstructing another part of the renovation process such as the fence, landscape or driveway. You may even wish to relocate your system to a new property.

Step-by-step Heat Pump Relocation

After acknowledging that you do wish to move or disconnect your heat pump, the next step is deciding where you want to move it to and how.

Removing the Refrigerant

After checking the operation of your system in its current location, the first step to relocating your heat pump involves pumping out all the refrigerant in the system. This process should be carried out by a qualified professional.

Adjusting the Pipework

Once the system has been pumped down, the indoor and outdoor unit needs to be safely disconnected and made electrically safe. Units will need to be stored safely whilst not in use away from moisture, dust and contaminants.

Depending on whether the indoor and outdoor units are being relocated in the same position after renovations or require relocation, you may need to shorten or extend the pipework and electrical cables to suit.

Completion

Once the system is ready to be re-connected, the heat pump will need to be re-filled with refrigerant gas. It will then be electrically livened and tested with an electrical safety certificate being completed.

Professional Help

As visible above, the work needed to relocate a heat pump is extensive and technical. This is why many people choose to enlist the help of a professional while undertaking the process.

It is much more effective to hire a professional who will ensure that your air conditioner will work smoothly and efficiently after the heat pump is relocated.

Talk to The Heat Pump People

The Heat Pump People are passionate about providing the finest in heating and cooling technologies to our clients . If you have any questions about the relocation of a heat pump or about our services and how we can help you, feel free to contact us today. We are available on phone by 03 366 1823. Alternatively, you can reach us through our online contact form .

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